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good practices and sound policies that accelerate the effective adoption and use of technologies in teaching and learning.

State Approval Complaint Processes by State

 

State

Link to Complaint Process if Available

(If link not found for complaint process, then url for agency was listed.)

Alabama Link not found for complaint process. 
Link to Alabama Commission on Higher Education . 
Alaska Link not found for complaint process.
Link to Alaska Commmission on Postsecondary Education. 
Arizona A.R.S. § 32-3052 and A.A.C. R4-39-403.
Link to Arizona Complaint Process. 
Arkansas Link to Arakansas Complaint Process.
California Link to California Complaint Process.
Colorado Link to Colorado Complaint Process. 
Connecticut Link to Forms for Connecticut Complaint Process.
Delaware Link not found for complaint process.
Link to Delaware Department of Education.
District of Columbia For complaint process see section 2115 of regulations at the
District of Columbia Register.
Florida Link not found for complaint process.
Link to Florida Department of Education.  
Georgia Link for Georgia Complaint Process.
Hawaii Link for Hawaii Complaint Process.
Idaho Link to Idaho Complaint Process.
Illinois

Use institutional ombudsman/Dean/Department head/provost - hotline 217-782-2551 or use this link (Editor’s note: This link requests that complaints be directed back to the institution. This might not meet the expectation for the state to have a process to review or address complaints.)

Indiana Link to Indiana Complaint Process
Iowa Link to Iowa Complaint Process
Kansas

Link to Kansas Complaint Process 

Kentucky Link not found for complaint process.
Link to Kentucky Council on Postsecondary Education. 
Louisiana Link not found for complaint process.
Link to State of Louisiana Board of Regents. 
Maine

Link not found for complaint process.
Link to  State of Maine, Department of Education.

Maryland Link not found for complaint process.
Link to Maryland Higher Education Commission.  
Massachusetts Link to Student Complaint Process.
Michigan Link to Michigan Complaint Process.
Minnesota Link to Minnesota Complaint Process.
Mississippi Link not found for complaint process.
Link to Mississippi Board of Trustees of State Institutions of Higher Learning. 
Missouri

While the department does require students to pursue resolution through institutional processes, which are required as part of the licensure standards, the department does maintain a process for the review of student complaints at licensed schools. Information about that process is not currently available from the department’s website but is distributed to students upon request. Missouri Department of Higher Education.

Montana Link not found for complaint process.
Link to Montana University System.
Nebraska Not available online.
Nevada Link to Nevada Complaint Process.
New Hampshire
Complaints regarding non-compliance with agency New Hampshire Code of Administrative Rules, made to Executive Director of the Commission.
Link to New Hampshire Postsecondary Education Commission Complaints page.
New Jersey
Link not found for complaint process.
Link to State of New Jersey Commission on Higher Education.
New Mexico
Link not found for complaint process.
Link to New Mexico Higher Education Department.
New York
Link to New York Complaint Process.
North Carolina

If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the following office: Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27515-2688, telephone (919) 962-4558. The student may contact UNC General Administration for further details.
The Board of Governors, The University of North Carolina.

North Dakota
Link not found for complaint process.
Link to North Dakota Department of Career and Technical Education. 
Ohio

Not available online.
Link to The Ohio Board of Regents.

Oklahoma Link not found for complaint process.

Link to Oklahoma State Regents for Higher Education.

Oregon Link not found for complaint process. 

Link to Oregon Student Assistance Commission, Office of Degree Authorization.

Pennsylvania Link not found for complaint process.
Link to Pennsylvania Department of Education.
Rhode Island
Link not found for complaint process.
Link to Rhode Island Board of Governors for Higher Education. 
South Carolina
Link to South Carolina Complaint Process.
South Dakota
Link not found for complaint process. 

Link to South Dakota Board of Regents.

Tennessee The complaint form may be uploaded from the
Link to Tennessee Higher Education Commission.
Texas Link not found for complaint process.  

Link to Texas Higher Education Coordinating Board.

Utah Link to Utah Complaint Process.
Vermont Link not found for complaint process.
Link to State of Vermont, Department of Education. 
Virginia

Link to State Council of Higher Education for Virginia Student Complaint Information Sheet (may need to paste URL in browser).

Washington Link to Washington Complaint Process.
West Virginia
Link not found for complaint process.
Link to West Virginia Higher Education Policy Commission. 
Wisconsin Link to Wisconsin Complaint Process.
Wyoming Link not found for complaint process.
Link to Wyoming Department of Education.

Send suggestions for updates to Megan Raymond.

Last updated:
April 28, 2011 - Added: updates should be sent to Megan Raymond.
May 20, 2011 - Formatting changes only.

         

            

 

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  • Connect

    • Annual Meeting
    • Webcasts
    • WCET Leadership Summit
    • Common Interest Groups
    • Discussion List
    • Job Postings
  • Learn

    • Featured Mobile App Series
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  • Advance

    • Federal Regulations
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    • WCET Outstanding Work (WOW) Award
    • Richard Jonsen Award
    • Transparency by Design
    • Predictive Analytics Reporting (PAR)