good practices and sound policies that accelerate the effective adoption and use of technologies in teaching and learning.
State Approval Complaint Processes by State
Link to Complaint Process if Available
(If link not found for complaint process, then url for agency was listed.)
|Alabama||Link not found for complaint process.
Link to Alabama Commission on Higher Education .
|Alaska||Link not found for complaint process.
Link to Alaska Commmission on Postsecondary Education.
|Arizona||A.R.S. § 32-3052 and A.A.C. R4-39-403.
Link to Arizona Complaint Process.
|Arkansas||Link to Arakansas Complaint Process.|
|California||Link to California Complaint Process.|
|Colorado||Link to Colorado Complaint Process.|
|Connecticut||Link to Forms for Connecticut Complaint Process.|
|Delaware||Link not found for complaint process.
Link to Delaware Department of Education.
|District of Columbia||For complaint process see section 2115 of regulations at the
District of Columbia Register.
|Florida||Link not found for complaint process.
Link to Florida Department of Education.
|Georgia||Link for Georgia Complaint Process.|
|Hawaii||Link for Hawaii Complaint Process.|
|Idaho||Link to Idaho Complaint Process.|
Use institutional ombudsman/Dean/Department head/provost - hotline 217-782-2551 or use this link (Editor’s note: This link requests that complaints be directed back to the institution. This might not meet the expectation for the state to have a process to review or address complaints.)
|Indiana||Link to Indiana Complaint Process|
|Iowa||Link to Iowa Complaint Process|
|Kentucky||Link not found for complaint process.
Link to Kentucky Council on Postsecondary Education.
|Louisiana||Link not found for complaint process.
Link to State of Louisiana Board of Regents.
Link not found for complaint process.
|Maryland||Link not found for complaint process.
Link to Maryland Higher Education Commission.
|Massachusetts||Link to Student Complaint Process.|
|Michigan||Link to Michigan Complaint Process.|
|Minnesota||Link to Minnesota Complaint Process.|
|Mississippi||Link not found for complaint process.
Link to Mississippi Board of Trustees of State Institutions of Higher Learning.
While the department does require students to pursue resolution through institutional processes, which are required as part of the licensure standards, the department does maintain a process for the review of student complaints at licensed schools. Information about that process is not currently available from the department’s website but is distributed to students upon request. Missouri Department of Higher Education.
|Montana||Link not found for complaint process.
Link to Montana University System.
|Nebraska||Not available online.|
|Nevada||Link to Nevada Complaint Process.|
|New Hampshire||Complaints regarding non-compliance with agency New Hampshire Code of Administrative Rules, made to Executive Director of the Commission.
Link to New Hampshire Postsecondary Education Commission Complaints page.
|New Jersey||Link not found for complaint process.
Link to State of New Jersey Commission on Higher Education.
|New Mexico||Link not found for complaint process.
Link to New Mexico Higher Education Department.
|New York||Link to New York Complaint Process.|
If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the following office: Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27515-2688, telephone (919) 962-4558. The student may contact UNC General Administration for further details.
|North Dakota||Link not found for complaint process.
Link to North Dakota Department of Career and Technical Education.
Not available online.
|Oklahoma||Link not found for complaint process.|
|Oregon||Link not found for complaint process.|
|Pennsylvania||Link not found for complaint process.
Link to Pennsylvania Department of Education.
|Rhode Island||Link not found for complaint process.
Link to Rhode Island Board of Governors for Higher Education.
|South Carolina||Link to South Carolina Complaint Process.|
|South Dakota||Link not found for complaint process.|
|Tennessee||The complaint form may be uploaded from the
Link to Tennessee Higher Education Commission.
|Texas||Link not found for complaint process.|
|Utah||Link to Utah Complaint Process.|
|Vermont||Link not found for complaint process.
Link to State of Vermont, Department of Education.
Link to State Council of Higher Education for Virginia Student Complaint Information Sheet (may need to paste URL in browser).
|Washington||Link to Washington Complaint Process.|
|West Virginia||Link not found for complaint process.
Link to West Virginia Higher Education Policy Commission.
|Wisconsin||Link to Wisconsin Complaint Process.|
|Wyoming||Link not found for complaint process.
Link to Wyoming Department of Education.
Send suggestions for updates to Megan Raymond.
April 28, 2011 - Added: updates should be sent to Megan Raymond.
May 20, 2011 - Formatting changes only.