The Instructional Technologist is responsible for developing and supporting the staff in the Office of Online Education (OE) with the building and maintenance of digital teaching resources. The position assists the staff with the installation, maintenance and troubleshooting of digital instructional materials. The instructional technologist is a first-responder to technology-related issues that occur in active online and hybrid courses. The technologist provides feedback to faculty on the courses faculty design themselves as requested.
A Master's degree is required.
Responsibilities include, but will not be limited to, the following:
- Ability to effectively communicate verbally (one-on-one and through presentations) and in writing and have good listening skills.
- Willingness to troubleshoot, with a strong curiosity and desire to discover solutions to problems.
- Ability to develop a positive rapport with faculty and staff and to enjoy working with diverse populations.
- Ability to prioritize multiple requests for services from a broad constituent base including: help requests, digital projects and design consultations.
- Excellent time management, organizational skills, and attention to detail. Ability to work independently and collaboratively in a team environment.
- Ability to adapt quickly to changing priorities, be flexible, deal with interruptions, and manage multiple tasks simultaneously.
- Broad knowledge of instructional technology tools and their use in teaching and learning.
- Ability to research and stay abreast of emerging technologies that enhance online teaching and learning.
- Ability to learn new technologies quickly and autonomously Intermediate to advanced skill in the use of computers (Windows and Macintosh); Microsoft Office applications; Adobe Products, chiefly Acrobat Pro and Dreamweaver; Learning Management Systems (especially Canvas); interactive web and media based technologies; multimedia authoring/production software/tools including, but not limited to, screen casting, graphic design, and video applications.
- Functional knowledge of training technology and audiovisual equipment including, but not limited to, technology-connected projectors and monitors, interactive whiteboards, video-recording equipment, etc.