Southern New Hampshire University (SNHU) is currently seeking an Assistant Vice President of Learning Design and Development who leads the primary production and post-production maintenance teams for SNHU’s Global Campus online learning experiences. The Assistant Vice President works with the Global Campus leadership, Learning Science and Assessment colleagues, and SNHU’s various internal and external partners and supports a talented team of product managers, instructional designers, content architects, course development specialists, editors, and multimedia developers in the design, development, and post-production maintenance of learning experiences to meet our primary goals of affordability, accessibility, and academic quality. For 11 years in a row, SNHU has been named a “Great College to Work For” which begins with great leadership. This person plays a key role in continuing and ensuring we meet that commitment to our teams.
The Assistant Vice President’s primary goals are two-fold: (1) lead the design, development, and post-production maintenance teams to operate with expertise, empowerment, and urgency to ensure we’re designing learning experiences that meet our learners’ needs at the emerging speed of business; and (2) create a high performing culture that values professional collaboration, deliberate and innovative decision-making, and a continual commitment to learning and professional development. The Assistant Vice President will also be responsible for aligning teams around a commitment to leveraging external design partners, learn from a network of experts in learning science and design, and expanding team capacity by reducing drag in processes and capitalizing on opportunities to integrate improvements.
This role will also be responsible for coordinating and collaborating with other leaders in Global Campus and Learning Science and Assessment to operationalize various emerging learning models in competency-based education, micro-credential experiences, and workforce-aligned education in addition to enhancing a large catalog of centrally designed courses and programs across all degree programs. This position must have the ability to think strategically at a macro view with enough literacy in design models, practices, and theories to ensure we keep learning science at the forefront of our decision making. This position also requires a leader that can toggle between scale and innovation in the organization, always thinking about how we can improve while considering the long-term sustainment of our core learning products.
This role requires servant leadership skills to collaborate with others toward a unified vision. The person in this role will also act as a mentor for their teams, providing guidance and advice in the performance of their individual functions where necessary and developing them for future advancement. Due to the constantly evolving ecosystem of learning and business, this leader must also be nimble and communicate a dynamic vision that keeps the Learning Science and Assessment teams continually focused on the future of learning design.
Essential duties and responsibilities of this position include the following:
- Build an incredible team of high performing and empowered designers and developers focused on developing the right experience for the right learner at the emerging speed of business
- Drive solutions for managing, maintaining, and improving a large catalog of learning experiences while maximizing capacity for new development opportunities for the University
- Maintain a partner and outsourcing strategy that maximizes the value of design partners while dually ensuring the internal team has the capacity for concept development, design thinking, quality assurance, stakeholder buy-in, and analysis and iteration of post-production design.
- Develop deeply collaborative relationships with key stakeholders across the University to meet the evolving requirements for a growing diversity of learners and learning models
- Steward diversity, equity, and inclusion in the Learning Science and Assessment team as well as ensure designers continually focus on the diversity and inclusion of our learners and faculty in the learning experiences
- Drive innovative thinking throughout the team while ensuring a commitment and consideration to scale, operational capacity and stability, and consistency in the learning experience where appropriate
- Partner with curriculum and assessment, learning engineering, academic program deans, and data science teams to develop a data-first strategy for post-production maintenance and product improvement
- Develop thought leadership across the University by connecting team members to an ever-growing network of experts and supporting the team in showcasing their own work
- 6-8 years of experience in senior leadership positions related to instructional design, curriculum development, learning technology, and/or product management
- Master’s degree in related field required
- Experience in collaborating and achieving results in a highly matrixed, complex organization, where leadership extends beyond direct reporting lines
- Demonstrated strength in product development, learning design and technology, and teaching and learning
- Ph.D. in related field preferred
- Experience in managing large volume partner/vendor relationships highly preferred
- Experience in equivalent positions for online learning highly preferred