Position Description


  • Organization Name : Eastern New Mexico University
  • Location : Portales, NM
  • Published Date :
  • Application Deadline : March 29, 2026

Duties and Responsibilities

  • Work with faculty and staff to ensure timely completion and delivery of online courses and projects using sound instructional design principles
  • Work with faculty to continually improve the quality of online/hybrid courses through a variety of quality improvement initiatives such as Quality Matters and OCS (Online Course Standards) reviews
  • Work with the online teaching fellows and distance learning staff to connect faculty with peer and staff supports.
  • Serve as the institution’s representative and trainer for Quality Matters
  • Proficiency in ensuring digital accessibility protocols in current and new online course development
  • Develop training and learning resources for online faculty and staff
  • Consult with faculty and make recommendations for incorporating appropriate instructional technologies into the online teaching/learning environment
  • Keep current with developments pertaining to online higher education, pedagogy, learning theories and new instructional strategies and technologies
  • Attend professional workshops and meetings to share knowledge, and network with other instructional design professionals
  • Assist in the development and implementation of logistical, instructional, and pedagogical policies for the ENMU online program
  • Work with the Distance Learning director and other distance learning staff to support the institutional and distance learning strategic plan.
  • Regular and predictable attendance required
  • Perform other duties as assigned

Minimum Job Qualifications

A Master’s degree in Instructional Design, Education, Technology or a related field

Preferred Job Qualifications and Experience

  • Significant experience in hybrid and/or online faculty support, course development, and instructional design
  • Substantial experience with QM certification of courses and programs
  • Current QM certification
  • Online teaching experience
  • Evidence of ability to work in a collaborative, fast-paced environment
  • Evidence of ability to lead complex, time-sensitive projects to successful completion
  • Works positively with diverse groups of people, especially in a professional context
  • Outstanding interpersonal, oral, electronic, and written presentation skills
  • Proficiency working with Learning Management Systems (LMS) preferably Canvas

Knowledge, Skills and Abilities

  • Knowledge of instructional design principles, online pedagogy, and adult learning theory.
  • Knowledge of online course quality standards, including Quality Matters (QM) and digital accessibility requirements.
  • Skill in designing, developing, and evaluating online and hybrid courses using established best practices.
  • Skill in providing effective training, support, and consultation to faculty and staff.
  • Strong communication and interpersonal skills, including the ability to work collaboratively with diverse groups.
  • Strong organizational and project-management skills with the ability to meet multiple deadlines.
  • Ability to interpret and apply online course quality standards and accessibility guidelines.
  • Ability to learn new technologies quickly and apply them appropriately in instructional environments.
  • Ability to work independently and as part of a team in a fast-paced, service-oriented environment

To apply for this job email your details to knawrocki@wiche.edu

More Information About Position