Director of Customer Engagement, Turnitin

Patti West-Smith leads Turnitin’s customer engagement team as the director of customer engagement. Before joining Turnitin, Patti spent 19 years working in every capacity in school districts in the United States as teacher, principal, curriculum supervisor, and many more roles, while also working on local, state, and national curriculum and assessment development projects. Patti also served as an adjunct professor at Salisbury University in their teacher preparation program and acted as an independent professional learning consultant. Since coming to Turnitin six years ago, Patti has worked to create content, instructional and curricular resources, and professional learning opportunities to support educators around the world in the understanding of pedagogy and implementation of Turnitin’s products and services. She also passionately serves as one of Turnitin’s resident advocates for the needs of educators and students alike.

Card image