Student Complaints and Notifications

Student Complaints

 § 34 CFR 668.43 (b) Institutional Information is a federal regulation which requires institutions to provide prospective and enrolled students the institution's accreditation information and contact information for filing complaints:

§ 668.43 (b) Institutional Information:  The institution must make available for review to any enrolled or prospective student upon request, a copy of the documents describing the institution's accreditation and its State, Federal, or tribal approval or licensing. The institution must also provide its students or prospective students with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle a student's complaint.

For more information about the student complaint expectations, see our blog posts: Federal Student Complaint Regulation - Clarifying Misconceptions and Further Clarification about Federal Complaint Process.

August 2017 - Student Complaint Information by State and Agency

  • Please note the date stamp.
  • This contact list should be used for reference only.
  • Institutions are responsible for the accuracy of the contacts they provide in their notifications.

SARA Portal Entity Contacts

Compiled by:

Russ PoulinRussell Poulin
Director, Policy and Analysis
WCET - WICHE Cooperative for Educational Technologies
Phone: (303) 541-0305  


Marianne BoekeMarianne Boeke
Senior Research Associate, NCHEMS
Phone: (303) 497-0357


NOTE: This information is not endorsed by the U.S. Department of Education. Information and advice provided on these pages is not guaranteed. Given the myriad of regulations and understandings about their meaning, these pages represent our best interpretation of what we have learned. If you see information that appears to be incorrect, we invite you to notify us.