Summary
These guidelines were the result of the U.S. Department of Education’s FIPSE-funded project “Beyond the Administrative Core”. This, and subsequent, work resulted in the now-retired Center for Transforming Student Services (CENTSS). The guidelines assist colleges and universities in planning and implementing online student services.
Additional and related documents:
- Project Phases
- Cross-Phase Issues
- Lessons Learned
- Inventory (a form to inventory student services software)
- Matrix (an exercise to explore technical components)
- Quadrant (an exercise to help establish work priorities)
- Scenario (a form to capture the elements of a scenario)
Details
- Media Type : pdf
