COVID-19 Resources: Promising Practices Showcase

Resources submitted by WCET members regarding their promising practices.

Oregon State University

Contact Person: Shannon Riggs

Topic Area for Solution: Instruction and Teaching with Technology

Description and Resources:
At Oregon State University, Ecampus instructional designers and faculty development staff are working with staff from OSU's central academic technologies group to provide four hours of training per day to help on-campus staff prepare to teach remotely. These folks are providing three hours of training daily on the use of Canvas and Zoom plus one open office hour for OSU faculty daily.

Additionally, our leadership has taken care to distinguish between online course development and teaching vs. remote teaching during the COVID-19 outbreak. Emergency measures to deliver face-to-face synchronous courses remotely are quite different from our approach to online course design and teaching of asynchronous online courses.

Finally, our leadership has put together three portals of resources -- one for instructional faculty, one for students to help them learn to navigate new technologies, and one for staff to help with remote working conditions. The links are listed below.
Oregon State Keep Teaching
Oregon State Keep Learning
Oregon State Keep Working


Higher Learning Commission

Contact Person: Jeff Rosen

Topic Area for Solution: Policy and Regulations

Description and Resources:
We have a one-stop Q&A page, and source location for institutions to Notify HLC regarding any substantive changes they are making to their normal operations. 


University of Maryland Global Campus

Contact Person: Kara Van Dam

Topic Area for Solution: Instruction and Teaching with Technology

Description and Resources:
At UMGC, roughly a quarter of our instruction has a face-to-face component. In the current situation, we have moved that to a virtual F2F experience through the expansion of Zoom licensing to all our faculty. We have created a set of best practices for maintaining the elements of that F2F experience in a virtual setting. We are also ramping up our preparedness to assist students and faculty who may be directly impacted by COVID-19, adding flexibility into our policies to ensure we are able to see our community through this unpredictable time.


University of Wisconsin-Milwaukee

Contact Person: Laura Pedrick

Topic Area for Solution: Instruction and Teaching with Technology

Description and Resources:
UWM's DETA Center Partners for an edX Course on Transition to Online Instruction
The course, ""Pivoting to Online Teaching: Research and Practitioner Perspectives,"" is a partnership of the National Research Center for Distance Education and Technological Advancements (DETA) at UWM, the University of Texas at Arlington's LINK Research Lab, and the University of South Australia’s Centre for Change and Complexity in Learning (C3L). The course is based in current learning science, learning analytics, and online learning research. It covers key concepts and provides guidance on how to start teaching online. The course started on Monday, March 16, with a series of online webinars addressing planning and design, overview of teaching technologies, fostering interaction, student voices, and planning assessment. Subsequent weeks will provide a deeper dive into the online teaching experience and provide course participants with opportunities to learn from peers, develop effective mindsets for success online, build a culture of care in their digital teaching, and plan for successful student outcomes by creating engaging and collaborative courses. The DETA Center is led by Tanya Joosten.
Registration is free for this course at Edx.

Additional resources can be found here.


Colorado Community College System

Contact Person: Tina Parscal

Topic Area for Solution: Instruction and Teaching with Technology

Description and Resources:
A website has been created to support CCCS colleges in navigating remote or online instruction during the COVID-19 disruption and to answer frequently asked questions regarding academic continuity efforts. Here you will find:

   1.  Remote and Online Toolkit for instructors
    2. FAQs regarding such matters as accreditation, financial aid, academic process, and much more.
    3. Guides for instructors and staff
    4. Contact information for 24×7 technical assistance, instructional design assistance, and consulting

How to Continue Instruction When You Cannot Meet in Person


@ONE California and American Public University System

Contact Person: Patricia James

Topic Area for Solution: Instruction and Teaching with Technology

Description and Resources:
This is a collection of resources coordinated by the California Community Colleges CVC-Online Education Initiative. There are great resources for remote teaching efforts collected in an open Canvas course. Be sure to check out the shared resources module. There are also links to all of the announcements by USDOE and state DOE administrators. 


University of Wisconsin-Milwaukee

Contact Person: Laura Pedrick

Topic Area for Solution: Technology and Infrastructure

Description and Resources:
Colleagues in the Dean of Students office at UW-Milwaukee are creating a student resource guide, for when students return from our now-emended spring break to a fully online delivery mode (note that we are still doing lots of problem solving). The guide includes a section on internet access. UWM also made discounted surplus computers available for student purchase.


@ONE California

Contact Person: Jory Hadsell

Topic Area for Solution: Technology and Infrastructure

Description and Resources:
Listing of reduced cost and free internet access options for students. Also linked from the California Virtual College's primary resource page.