Algorithms, Artificial Intelligence, and Machine Learning

The rise of artificial intelligence (AI) and machine learning has brought and will continue to bring many changes to higher education. They have the potential to positively impact administrative services, student services, and instruction (especially through adaptive learning) by giving students personalized support and more efficient access to relevant resources. However, AI and machine learning have the potential to eliminate certain jobs, causing a concern about the future of the workforce, and these technologies may compound preexisting inequities by perpetuating human biases in algorithms that ultimately go unchallenged. With this issue page, we hope to explore the ways institutions are currently using AI and machine learning and investigate how these changes are helping or hindering student success.