Guidelines for Creating Student Services Online - Project Phases

Summary

The LAAP partners divided their student service projects into phases to manage the workflow and expectations. These guidelines describe the approaches and activities that proved most useful.

Additional and related documents:

Overview
Cross-Phase Issues
Lessons Learned
Inventory (a form to inventory student services software)
Matrix (an exercise to explore technical components)
Quadrant (an exercise to help establish work priorities)
Scenario (a form to capture the elements of a scenario)

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Guidelines for Creating Student Services Online – Project Phases

Summary

Details