Categories
Practice

It is Time to Improve Higher Education Transfer

This week the Scaling Partners Network, on which I represent WCET, issued a “call to action” regarding transfer in higher education. It’s a bold request to educators and policy makers to rethink articulation among institutions. In this post, I outline their call and welcome Anna Galas who highlights a fantastic WICHE initiative that is addressing this issue nationally…the Interstate Passport Network.

My Personal Transfer Story

As an undergraduate, I unwittingly tested the transfer policies of three Colorado institutions before earning my undergraduate degree. As was common back in those days, a course in computer programming was required at my first institution. My second institution accepted the course, but forced me to take their version of it. They used a different programming language, even though the concepts were very much the same. I took the course. From my point of view, the transfer process and the applicability of those credits failed me.

Upon entering graduate school, I was required to take essentially the same introductory course in the same language as at my second university. There was no allowance for me already knowing the content. From my point of view, the lack of recognition of prior knowledge failed me.

In the end, I never used either computer programming language in my academic career outside of those introductory courses, which made me wonder about the insistence on the requirement. As a somewhat privileged student, it was a mere speed bump. For others, these experiences could have been a set-back.

The Scaling Partners Network

A few years ago, a major foundation (check the website for which one) convened high-level representatives from several organizations to advise them on higher education innovation issues.

The organizations work together under the principle that greater connection and coordinated action will enable the higher education field to scale innovations faster, more efficiently, and with deeper impact.

This year the Network has decided to take more of an active stance, especially in vocalizing positions regarding diversity, inclusion, and equity for colleges and universities.

WCET has been a member since the inception of the Network.

The Call to Action on Higher Education Transfer and Applicability of Credit

The “Call to Action” begins by citing several well-known shortcomings of the current system at many institutions, including:

53% - Percent of transfer students who attained a bachelor’s degree but were unable to have all of their transfer credits apply toward their degree.
From Transfer and Applicability of Credit Call to Action Letter
  • About half of students attend more than one institution before obtaining a bachelor’s degree.
  • Fifty-three percent of transfer students who at­tained a bachelor’s degree were unable to have all of their transfer credits apply toward their degree.
  • Graduation rates for Black, Indigenous, LatinX, and low-income students is lower, and transfer is yet another barrier they face.

Beyond those classic reasons, the Call makes a compelling case that the current climate could exacerbate these barriers and inequities. The pandemic is causing students to make different choices, there are already concerns about the price of a degree, and the coming spate of college closures, mergers, and budget cuts will have a big impact on students and colleges.

Given that climate the following three conclusions are presented:

“Therefore, everyone engaged in delivering and setting policies for higher education should aspire to 100% of students’ credits applying to a credential when they transfer. For that to happen, everyone engaged in higher education must collaborate to make meaningful progress on students’ ability to transfer credits applied to the students’ programs of study.”

Personally, I’m not sure we can reach 100%, but the word used is “aspire.” Let’s set our goals high and see what we can get.

“Therefore, now is the time to take action on applicability of credits into degree programs for all types of learning documentation that students bring to the receiving institution. Approaching the process with integrity, flexibility and understanding of what is in students’ best interest is paramount.”

It’s time for a student-centered focus. We can still maintain the integrity of a degree or certificate, but we need to figure out how we can better serve students.

“To ensure we are ready for the coming wave of student mobility, policymakers and higher education leaders must be laser focused on dismantling barriers to the applicability of all credits and verified learning”

“Therefore, Scaling Partners Network members have identified essential transfer actions informed by research and exemplary credit applicability practices.”

I encourage you to read the proposed actions for policy and higher education leaders to pursue. It is not expected that states, systems, or institutions will pursue them all, but we felt it was helpful to provide a list of options from which you could choose.

WICHE’s Interstate Passport Network

This focus on transfer also made me want to highlight a successful national initiative that is taking place down the hall at WICHE…that is, if we were still actually in the building. I’ve invited Anna Galas to tell us about Interstate Passport. She heads that Network and would love to hear from you if you would like to consider joining. Like WCET, it is not confined to the West.

Thank you for the opportunity to address the WCET audience.

There is an existing, proven, faculty-driven and student-centered way to streamline transfer for students nationwide. The Interstate Passport Network, based at the Western Interstate Commission for Higher Education, is growing nationwide to enable block transfer of lower-division general education based on a set of learning outcomes rather than specific courses and credits. It focuses on students achieving outcomes regardless of the courses in which they learned them. Isn’t what students know and can do what we really care about?

When students achieve these learning outcomes, they earn a Passport at their institution. If they transfer to another Network member institution, their lower-division general education requirements will be met, and they can advance in their studies.

Already 59 accredited public and private non-profit institutions in 17 states have put Interstate Passport in place or are in the process of doing so. Their faculties have mapped the system’s or institution’s learning outcomes to the 63 Passport Learning Outcomes and determined that they are congruent with and cover the same range of learning. They have identified a Passport Block—a menu of courses (often the same as their lower division Gen Ed program or with minor changes) by which a student can achieve the learning outcomes.

Typically, students earn a Passport with 30-38 semester hours (45-54 quarter credits); they must achieve a minimum grade of “C” or its equivalent in every course counted toward a Passport. So far, 38,800 students have earned a Passport.

As a built-in quality assurance mechanism, Network member institutions agree to report privacy-protected student academic progress data to the National Student Clearinghouse at the end of each term so that Passport earners can be tracked at least two terms post-transfer. Early data is very encouraging. Passport earners have higher GPAs and take a heavier credit load than students transferring without a Passport. The GPA Passport advantage for low-income and Latino transfer students is even greater than for white and Asian transfer students. We are hopeful that we’ll see this same trend in other segments of the population as more schools come aboard and more data is collected.

We’ve learned from the coronavirus crisis that there are advantages of states and organizations working together. Interstate Passport provides states, systems, and institutions with a way to collaborate on a solution for transfer, while also incentivizing students to reach this milestone of general education completion, whether they transfer or not. It also can provide a common foundational credential to use in the workforce if students have to stop out in these challenging times.

Becoming a member of the Interstate Passport Network is a win-win for states and institutions and their students. Let’s build this interstate highway together for our collective pool of students.

They are hurting…

they need us.
We can do this together!

Thank you, Anna for sharing.

And I hope we see more action on improving transfer and the applicability of credits.

Russ

Categories
Practice

Season Shifts and Policy Changes: Important Rule Changes You May Have Missed

Have you had the opportunity to notice that some parts of the U.S. have seen a change in the weather and the trees? To say that this fall has been busy is quite an understatement! We know that everyone has placed significant focus on the development and implementation of strategies to safely maintain academic continuity.

a road surrounded by trees in the fall
Photo by Pixabay on Pexels.com

Meanwhile, a few issues have occurred for which we think are important and did not want you to miss. These issues are varied. In support of military students, you should be aware of the extension to the date of GI Bill flexibilities and the tuition assistance decrease for the Air Force. Important legislation has been signed by the Governor in California affecting the definition of a non-profit institution for the purpose of state institutional oversight. Additionally, we will share information about the upcoming NC-SARA Board meeting that will address proposed SARA Manual changes that affect institutions that obtain state institutional approval through reciprocity for out-of-state activities subject to SARA policy.

GI Bill Benefits

We previously reported that that as the institutions pivoted to 100% remote learning last March due to the COVID-19 pandemic, students who relied on GI Bill benefits, feared losing a portion of their benefits. Traditionally, veterans who take all of their courses in a term at a distance receive only half of the Basic Allowance for Housing that veterans receive who enroll completely on-campus or in a mix of face-to-face and online courses. The original legislation that implemented that limitation on benefits did not include any contingencies in the event of an emergency. The Secretary of Defense was without the authority to address the pandemic shift of the vast majority of courses to online learning.

Fortunately, Congress acted quickly in March 2020 to pass emergency legislation to authorize the Department of Veterans Affairs to continue educational assistance through December 21, 2020 for programs that were converted to online due an emergency or health related situation. In April 2020, Congress passed additional emergency legislation to provide further relief with supplementary protections to preserve work study allowances, vocational rehabilitation, employment programs, and GI Bill eligibility through December 21, 2020 if the institution is forced to close.

As the December 2020 end date of the emergency legislation was looming, Congress passed an extension of the GI Bill protections to continue until December 2021. To avoid a government shutdown, H.R. 8337- Continuing Appropriations Act, 2021 and Other Extensions Act was passed by Congress at the end of September. The legislation included the extension of authority for various Department of Veterans Affairs (VA) programs. Section 5202 of this legislation extends the covered period during which certain adjustments for veteran’s education benefits apply to December 21, 2021, including the housing allowance for students participating in all remote courses due to the COVID-19 pandemic.

In related news, we just learned that the Department of Veterans Affairs lost the domain rights to GI.Bill.com. Stay tuned as we learn more about the long-term impact. Please be aware, as there is concern that this site may be used in a less than scrupulous manner. The URL now goes to an unofficial site filled with ads.

Air Force Tuition Assistance

AirForceTimes reports that an unexpected surge in airmen seeking tuition assistance caused the Air Force to exhaust the tuition assistance 2020 budget of $163,400,000 by late August 2020. It is believed that the surge is due to more airmen pursuing academic opportunities due to stay-at-home orders caused by the pandemic. The Air Force was able to obtain an additional $17,600,000 to approve all funding requests for 2020, but the Air Force wishes to avoid a shortage next year.

The overall budget for tuition assistance for 2021 will remain the same as 2020. However, in order to ensure that the benefit is accessible to as many airmen as possible, the Air Force will cut the maximum amount of money an airmen can receive in tuition assistance, in a calendar year, from $4,500 in 2020 to $3,750 in 2021. There are waivers that can be granted under unique circumstances, such as a program requiring a lab class. It is reported that the Air Force had 80,430 airmen seeking tuition assistance as of late September and it is anticipated that that there will be a similar number of airmen seeking tuition assistance in 2021.

California Law Changes View of Some Nonprofit Institutions

In September, the Governor of California signed legislation that affects whether a non-profit institution must register for state institutional approval in California and be subject to oversight by the Bureau of Private Postsecondary Education (BPPE). Additionally it affects whether the institution can enter into a contract for complaint processing through the “independent institution pathway provided by SB81.

California will no longer exempt out-of-state non-profits if they switched from a for-profit since 2010…unless they meet four requirements.

Assembly Bill No. 70 (AB70) amends the California Private Postsecondary Education Act of 2009. The biggest impact of the legislation is on the out-of-state institutions that have been previously exempted from required state institutional approval as a non-profit institution. As of January 1, 2022, the exemption will no longer be available if that non-profit institution operated as a for-profit institution during any period on or after January 1, 2010, unless the California Attorney General verifies the complete set of four requirements listed in the new legislation about the financial structure of the institution. Although the institution may be viewed as a non-profit institution for purposes of the U.S. Department of Internal Revenue (IRS), the new law re-defines how the non-profit institution will be viewed for purposes of California institutional approval and oversight. The affected institutions that fall under this new classification will be required to complete the registration process, pay required fees, obtain an agent for service of process, contribute to the Student Tuition Recovery Fund, and participate in the renewal process. One must remember that California is the only state does not participate in reciprocity for state institutional approval through State Authorization Reciprocity Agreements (SARA).

This legislation stemmed from a spate of for-profit institutions that converted to non-profit institutions in the last several years. A series of bills arose in the California Legislature in 2019 to seek tighter regulation on for-profit institutions in California to provide what was expressed as the need for important protections for students.

We will continue to report on this issue as the implementation strategy by BPPE is undetermined. It will be important to learn how BPPE will enforce the new law for out-of-state institutions that have been serving students located in California without state institutional approval due to the institution’s status as an accredited non-profit institution. It is unknown how BPPE will address the non-profit institutions to determine if they fall into this new oversight category. Stay Tuned!

NC-SARA Board Meeting – SARA Manual Recommendations

The NC-SARA Fall Board Meeting will be held virtually October 27-29, 2020. The public may view the board meeting booklet and register for an October 29 public session from the NC-SARA Website Fall Meeting Webpage. The public session will allow the public to listen to the SARA Manual policy modification discussion portion of the meeting. The purpose of the board meeting is to bring together the NC-SARA Board Members to discuss progress and updates from the regional compacts, address finances, discuss Executive Committee recommendations, policy modifications, and other related issues.

The policy modifications for which institutions may be interested include the items listed below. The bullets are based upon a review of the NC-SARA board meeting booklet to provide additional clarity to the proposed modifications.

  1. Approve Section 3.2 change to add one additional reason that a state might put an institution on provisional status.
    • The participating institution may be put on provisional status for violation of or noncompliance with SARA policies.
    • The purpose is to add flexibility of a consequence a state portal entity may impose for an institution that fails to follow SARA policy.
  2. Approve Section 1 modification to add a phrase regarding non-credit bearing courses to the definition of “Operate.”
    • To add the phrase “and non-credit bearing courses”.
    • The purpose is to provide clarity that SARA policy can extend to both credit bearing and non-credit bearing courses as the types of non-degree programs offered by a SARA participating institution.
  3. Approve Section 2.6(c) modification to replace the word “it” with “the Compact” for clarity of reference.
    • The purpose is to provide clarity by replacing the pronoun “it” with the intended entity.
  4. Approve Section 3.1(b)(6) modification to language to align with application requirements for all institutions when programs are no longer offered.
    • The purpose is to better align the application and the manual regarding a program that is no longer offered.
  5. Approve Section 4.4(g) modification to delete the word “issues” in the context of the section regarding mandatory arbitration.
    • Clarifies that SARA policy does not leave room for any use of mandatory arbitration. The word issues appeared to raise the question whether there could be an opening to mandatory arbitration.
  6. Approve Section 8.2(a) modification to add a phrase to specifically indicate that input on policy is expected from institutions and other key stakeholders and brought to the attention of NC-SARA.
    • The purpose is to encourage recommendations for policy modifications by institutions and regional compacts as stakeholders.

NC-SARA will host a webinar to report on these board actions on November 19, 2020.

We Will Continue to Update You

There seems to be a lot to keep up with these days!

SAN and WCET endeavor to keep you updated. I also suggest that you also review a great new compiled resource of higher education policies – the newly released POLICY PLAYBOOK – Pursuing Regulatory Compliance for Digital Instruction in Response to COVID-19.  Issues include:

  • Accreditation,
  • Financial Aid Eligibility,
  • State Authorization & Licensure,
  • Student Civil Rights.
  • And more!

Written by: Van Davis, Cheryl Dowd, Russ Poulin, & Dan Silverman.

Also included are Special Topics Publications which provide more comprehensive information about Accreditation, Accessibility, Financial Aid, and State Authorization (see page 68 of the playbook for additional details).

Finally, don’t forget to get outside every once in a while and enjoy the Fall!


 

Categories
Practice

How Third-Party Cheating Sites Entice and Impact Students

Today is the 5th Annual International Day of Action Against Contract Cheating. We join with the International Center for Academic Integrity (ICAI) to participate and encourage other organizations, college’s and universities to sign up and participate in ICAI’s website.

As we discussed last week, one of the priorities identified this year by WCET’s Steering Committee was to shed light on the unscrupulous practice of third party sites that entice students to cheat. Today we continue our three-part blog series on academic integrity and welcome Tessa Holst, Assistant Dean of Students in the College of Social and Behavior Sciences with Purdue University Global. Tessa joins us to discuss the practices these cheating sites use to entice students.

Enjoy the read and enjoy your day,

Lindsey Downs, WCET


Unfortunately, cheating is not anything new to higher education. Whether students are in classes that are on-campus, blended, emergency remote, or fully online, the internet has made it possible to find information and on anything, including answers to assessment questions and other information and opportunities found on third-party cheating sites. And, as pointed out in the first blog in this three-part series, the internet has also increased the prevalence and scale in terms of how these cheating sites operate.

When considering the issues of student cheating and academic integrity, one of the first questions becomes why do students cheat? Most in higher education are familiar with traditional pitfalls and reasons, such as students feeling pressured by time constraints, feeling unprepared to succeed in some courses, and simply needing more education about how to properly use and cite sources.

a woman holds her head while looking at a laptop
Photo by Andrea Piacquadio on Pexels.com

Perhaps a more concerning reason in the current cheating economy, however, is that some students inadvertently fall prey to predatory cheating sites. In other words, students who do not intend to cheat are tricked into doing so, for the profit of these dishonest business-people. Without intending to, these students commit academic integrity violations that threaten their educational experiences and ultimately, the value of their degrees. Sometimes they even incur significant financial expenses in the process.

Studies about the prevalence of academic dishonesty vary. Several show that rates are similar across all modalities and debunk the perception that students in online courses are more likely to cheat. Some show that the use of proctoring plays a role. Most show rates that are higher than most of us are comfortable with. Additional studies that account for the effects of emergency remote teaching and learning on academic integrity will definitely be needed, as will analysis of how to balance assuring integrity with privacy concerns. What we can say for sure is that there’s a learning curve for many faculty who are trying to figure out how to ensure academic integrity in new teaching environments. Part of that learning curve is understanding how some businesses have evolved to profit from enticing students to cheat.

How are students enticed into using syndicate-cheating sites?

The methods used to attract potential new students are clever, sneaky, and often predatory. While some cheating sites are surprisingly direct about offering services that clearly violate integrity standards, many aren’t as clear. In fact, many cheating sites portray themselves as upstanding organizations designed to help promote student success. They may advertise study materials, homework help, research assistance, free tutoring, essay review, and even the opportunity to earn money by “helping” other students. Other cheating sites feign respectability by offering scholarships, surveys, and conferences to draw the interest of even the most well-meaning students. Simply that cheating sites conduct themselves openly as a legitimate business can be misleading for unsuspecting, naive students.

With tag lines to solicit students like the ones in figure 1, it isn’t difficult to see how well-meaning, diligent students can be misled.

sample taglines from cheating sites: "Not enough time? Let us help."
"Study Materials"
"Homework Help"
"Earn Money"
"Essay Review"
"Free Tutoring"
"Research Help"



Figure 1 Sample tag lines from cheating websites

Students looking for legitimate study help end up being enticed or coerced into sharing or uploading course materials such as papers, assignments and exams under the pretense of helping other students, being part of a learning community, or unlocking advanced study materials. Sometimes the materials requested have increasingly higher stakes; for instance, students who first share a syllabus or lecture notes eventually find they are being pressured to share assignments and exam questions.

Some cheating sites offer a mixture of legitimate and illegitimate services. Other sites appeal to students’ desires to be helpful to fellow learners. Some have even been reported to threaten to report students for offenses already committed if they do not continue to supply course materials. Or, they attempt to charge ongoing fees to keep integrity violations quiet.

Yet another way cheating sites operate is through providing unethical tutoring services. Tutors are hired that do not respect academic integrity standards. Tutors may provide answers instead of helping students learn to find answers. Or, they may simply do the work for student customers. Tutors, who are often students or recent graduates themselves, earn more pay and student customers receive too much tutoring “help” – so much so that they fail to learn.

My practical advice:

  • Continue to remind students of the definitions of academic integrity and dishonestly. Be informed about how cheating sites operate and warn students against using them.
  • Remind students of the legitimate support services available. They need to hear about school resources such as free tutoring, free paper review services and the many other academic resources within the college. Faculty should remind students to use the college library. Faculty can incorporate web tours to learn how to utilize the librarians and library resources.
  • Invite students to talk to professors about assignment expectations instead of looking online for sample papers.
  • Most importantly, remind students to take pride in their own work. They need to take accountability for their work and not let other students use it. Students should store assignments in a secure location to avoid others obtaining access. If they share computers, they need to log out to avoid sharing usernames and passwords.

A simple reminder of these items at the start of each term may help a few students avoid the consequences of an academic violation. Be aware, be active, and be consistent.

Be Aware. Be Active.
Be Consistent.

We owe it to students, employers, and the university to uphold academic integrity. Whether students are missing out on learning experiences, being tricked into committing integrity violations and/or spending money on illegitimate services, we cannot ignore the signs and we need to work together to address this very serious issue.

Watch for the next blog in this series to learn about some exemplar tactics colleges and universities are using to address this overwhelming problem. In the meantime, for additional reading on the topic visit these sites:


 

Categories
Practice

Spectrum of Threats to Academic Integrity

One of the priorities identified this year by WCET’s Steering Committee was to shed light on the unscrupulous practice of third party sites that entice students to cheat. WCET learned that many of our member institutions regularly issue “cease and desist” notices to organizations that violate intellectual property by copying faculty content, assessments, etc. and then charge students to access these materials. WCET’s Steering Committee organized a working group to raise awareness about this problem. Throughout this three-part blog series, authors are united in the need for more awareness-building for faculty, students, and student services personnel. All agree we need to uphold the integrity of our degrees.

Today, to open the series, WCET welcomes Jen Simonds and Dan Gallagher, from University of Maryland Global Campus, to share about UMGC’s culture of academic integrity and how they respond when issues do occur.

In addition, this month, WCET will join with the International Center for Academic Integrity (ICAI) to participate in the 5th Annual International Day of Action Against Contract Cheating on Oct. 21. We encourage other organizations, college’s and universities to sign up and participate in ICAI’s website.

A big thank you to everyone who wrote, advised, brainstormed, and reviewed the articles included in our series. We’ll be back next week with the next installment. Thank you,

Mollie McGill, Deputy Director, WCET


The rise of the new cheating economy in higher education has been driven by commercialized websites that have monetized academic misconduct and repackaged it as so-called educational services and products. The practices of the new cheating economy are not new, but the internet vastly expands their prevalence and scale, and so intensifies potential threats to academic integrity. In response, the University of Maryland Global Campus has changed not only how we sustain a culture of academic integrity, but also how we define it in practice and respond to academic misconduct. The Academic Integrity Threat Spectrum is one tool we use in our approach to deterrence.

Academic Threat Spectrum – UMGC

The Academic Integrity Threat Spectrum

The Threat Spectrum arrays threat types by the severity of the risk, with the highest on the left and the lowest levels on the right.

Fraud – Degree for Hire

The most severe threat involves students engaging in academic fraud by hiring a paid contractor to complete an entire degree, from application through graduation, using original work throughout. Because the electronic footprint created by the contractor is consistent throughout the degree process and original work is not identifiable by similarity detection software, this is nearly impossible to prevent.

Fraud (degree for hire): full degree, account created by hired agent, fulldegree, account created by student, full course, partial course

At the same time, this form of fraud is rare because of the high cost of paying a contractor across the lifecycle of a degree. Moreover, this level of fraud requires students to surrender highly sensitive pieces of personal information (including SSN, if federal financial aid is involved) that even someone unscrupulous enough to buy a college degree may be reluctant to surrender. No reliable data is available on this type of cheating, but full end-to-end degree-for-hire services are not easily secured online.

More commonly, and next in order of comparative severity, is a paid contractor who will complete coursework within the student’s learning management system. This red-zone threat involves students providing a contractor with login and password credentials to the university’s learning management system. This poses risks to the student’s own identity and data, and to the institution’s cybersecurity: once in the classroom, the contractor can access other students’ educational data and records.

How Do They Target Students?

Students may seek out contractors, but it is also common for contractors to seek out students. Students honestly searching for assignment help online may find one of the many commercial websites that advertise their “excellent writers” who will complete assignments for a fee. Or students may be solicited by contractors who gain access to student email information once they have been hired by another student to complete work in that online classroom. More commonly, contractors push spam and phishing emails to students using language that presents the contractor as a “tutor.” When sent or received through a college/university system, or when implying that the contractor has “previously worked with other students in this course,” these emails may appear college/university-sanctioned to students who are not educated in the deceptive tactics of contract cheaters.

Academic Misconduct

More familiar or common forms of academic misconduct are shaded in teal. Beyond the most familiar forms of copy-paste plagiarism and faulty citation practices, this category encompasses more pernicious forms of internet-based transactional cheating that take multiple forms. These can include straightforward monetary transactions as well as online bartering in the form of assignment exchanges and assessment uploads hosted on commercial websites that position themselves as “study help” services.

These websites might provide some valid forms of academic assistance, but their primary business model involves the facilitation of plagiarism through the peer-to-peer sharing of completed assignment files. Students might not realize the pitfalls here: websites often misleadingly frame this type of peer-to-peer cheating as the sharing of “study materials” with other students in educational need in ways that present academic misconduct as an educationally beneficial act of generosity.

Copyright Violations

There are two related threats in the area shaded in gray that address unauthorized distribution of institutions’ proprietary teaching, learning, and assessment materials. First, students’ unauthorized distribution of an institution’s proprietary materials is a violation of institutional copyright. At UMGC, the university’s academic integrity policy defines such behavior as academic misconduct. Second, the violation of institutional copyright constitutes a threat to the integrity and quality of the teaching and learning enterprise, and so to institutional reputation and brand.

A Strategic and Tactical Response

Disaggregating academic conduct and threats from the new cheating economy along a threat spectrum in this way allows for a more strategic and tactically precise response to different types of academic misconduct and risks. Distinguishing threat types from one another facilitates the identification of unique root causes and ensures appropriately calibrated responses that foregrounds restorative justice practices and educational remediation alongside more traditional accountability measures. This measure of recontextualization improves the situational response to specific incidences of academic misconduct and bolsters a culture of academic integrity across the institution.

Categories
Practice

An Equation at the Heart of Equity in Higher Education

WCET is thrilled to serve as the intermediary for Every Learner Everywhere, a network of twelve partner organizations with expertise in evaluating, implementing, scaling, and measuring the efficacy of education technologies, curriculum and course design strategies, teaching practices, and support services that personalize instruction for students in blended and online learning environments. Recently, Every Learner launched The Equity Equation, and today we are joined here by Jessica Rowland Williams, the Director of the Every Learner Everywhere network, to tell us about the campaign. We hope you will join Every Learner Everywhere and WCET in this conversation to help students everywhere achieve their educational dreams! Thank you Jessica for telling us more about this initiative and sharing your passion for helping students.

Enjoy the read,

Lindsey Downs, WCET

Digital Learning + Innovative Teaching = Academic Success for Every Learner Everywhere 

equity equation logo

The Equity Equation hinges on the notion that digital learning is at the core of higher education equity. With more tools and greater access to quality education and innovative teaching, more students can succeed. This holds especially true for Black, Latinx, and Indigenous students, low-income students, and first-generation students. 

The Equity Equation campaign is intended to spark a conversation about what we can all be doing better to support better access and use of digital tools for educational success. The forum amplifies the voices of those most impacted by inequities: students. We gathered students of all different backgrounds and lived experiences to share their hopes and dreams with us. We also asked them to share what they need to achieve those dreams.  

A Dream Achieving Equitation

man focused on using a laptop
Image from Every Learner Everywhere

Their overall message was clear – that finishing their degree is harder because college was not designed for all students. While this is disheartening to hear, their message was also hopeful, in that with opportunity and the right resources, they know they can graduate and achieve their full potential.

Transitioning more coursework to digital formats has been a years-long goal for many institutions, and amid the pandemic, the switch from in-person to online learning was implemented suddenly and under emergency conditions. While digital courseware is pivotal for flexible and accessible learning, the systemic inequities that are present in all facets of our lives affect digital learning. We believe it is possible for higher education to achieve equitable, improved outcomes for every learner everywhere with innovative, equity-first, evidence-based teaching and digital learning. 

When we examined additional student feedback from a recent national survey of 1,000 undergraduates, we found similar sentiments to what the students participating in our campaign shared. College students’ satisfaction sharply dropped after schools shifted to all-online courses during the COVID-19 pandemic. The survey results are outlined in the report  Suddenly Online, a joint initiative of Every Learner Everywhere and partner organizations, Digital Promise and Tyton Partners. Among the most notable findings: 

Woman smiles while using a laptop
Image from Every Learner Everywhere
  • Undergraduate students learning remotely struggled to stay motivated and missed receiving feedback from instructors and collaborating with fellow students.
  • Significant numbers of students had problems with their internet connections, software, or computing devices—serious enough to impede their participation in their courses. 

But the survey included a glimmer of hope. Students reported much higher satisfaction with online courses using a larger array of recommended online teaching practices, versus courses that used fewer of them.

Not only do students fully recognize that they want more access to these tools, but research also backs the desire for their implementation. Digital learning tools can increase access and engagement, decrease student costs, and improve college students’ outcomes.

What Steps Can We Take Now?

The question then becomes, what steps can institutions and faculty take to improve and embrace digital learning experiences for all students?

  1. First and foremost, equity must be at the center of every planning decision.
  2. Higher education institution should prioritize investment in professional development for faculty with a focus on evidence-based, equity-first and culturally-responsive teaching.
  3. Faculty, staff, and institutions overall should engage with students frequently for feedback regarding student support services, teaching methods, technology, and other touchpoints.

These practices are ways to bring us closer to the Equity Equation outcome of academic success for Every Learner Everywhere. 

Our students – and our future – depend on getting this right. 

For more advice and to join our Equity Equation discussion, visit everylearnereverywhere.org/equity.

Jessica Rowland Williams is director of Every Learner Everywhere, a network that helps institutions of higher education across the United States implement innovative teaching and learning practices to increase the success for underserved students. She’s on Twitter @DrJessWilliams.

Categories
Practice

Working Toward Equity in Online Education

Editors note: An earlier edition of this article was published with a different title. Our team needed to make some updates to the content. We apologize for any disruption to reading the post.

Online education has a problem and it’s time we admit it. Many of our students, especially some of our most vulnerable students, simply don’t see the value and are not successful in online courses. As online practitioners we know that online education means those classes that are deliberately designed to be offered online. And we understand that those sorts of deliberately designed courses can be extraordinarily effective, especially when purposeful student supports are built into them. But what is often lost on our students, and critics of online education, is the difference between online education, remote education, and blended learning. And as a result, courses that may not have been deliberately designed for online learning and lack those necessary resources ill serve our students.

As one such student, Katie Suriel, explained to The Washington Post, “I just don’t see the benefit of me taking online-only classes right now if I’m paying full tuition and not getting the perks I enjoyed most… I like the structure of in-person classes.” And Katie is clearly not the only student to feel this way.

What do we know about this term?

Since the early spring, The National College Attainment Network (NCAN) has been monitoring a drop in FAFSA (Free Application for Federal Student Aid) completions. A final analysis of those numbers by NCAN shows that FAFSA completions were down 4 percent overall among high school students but down almost 6 percent among students from Title I eligible high schools. Percentage reports mask the true cost, though, so let me put it another way— 98,924 fewer high school seniors have applied for the financial aid that is critical to their ability to go to college. 98,924 fewer students have likely not embarked on the one activity that has a better chance of lifting them out of poverty. 98,924 students.

a student holds their head while looking at a computer

It’s not just a matter of financial aid that is interfering with students’ plans to attend college; for many it’s the modality, specifically online learning… and many of its variations. Some students share Katie Suriel’s sentiments—often designed to serve adult students, online learning lacks the “perks” of the traditional college experience. For others the resources to be successful in an online class—the technology, bandwidth, and quiet space to participate in class and study—are woefully lacking.

Take Paige McConnell for example, another student interviewed by The Washington Post. McConnell lives in rural Tennessee and was enrolled at Roane State Community College. She was the first in her family to go to college but quickly found that online classes would make it almost impossible for her to be successful. Like 37 percentage of rural Americans, McConnell lacks home broadband to access her online classes. She attempted to use her local library’s internet but was told that she couldn’t sit in the building because of pandemic related concerns. She then tried sitting in the local McDonald’s parking lot in hopes of using the restaurant’s Wi-Fi, but that didn’t work as the insecure network kept being blocked by her institution’s servers. McConnell finally just gave up explaining, “But the online classes really threw me for a loop. I knew I couldn’t do it.”

McConnell is far from alone.

Earlier this year the US Census Bureau added pandemic related questions to its Household Pulse Survey. And although the data methodology suggests that some responses may have been double counted, the general pattern is worth examining. 29.4 percent of respondents reported that someone in the household canceled all fall postsecondary plans while another 11.3 percent reported taking fewer courses than planned. Why did almost 30 percent report canceling fall postsecondary plans? It should come as no surprise that changes in income due to the pandemic was the leading cause (69 percent), but 25.4 percent responded that plans were canceled because the format of the courses changed. The survey does not explicitly mention online and blended education. Based on other surveys we can assume that the shift to online and blended learning (and, equally, away from the traditional on-campus experience they were seeking) is a substantial part of the shift students are responding to.

One way to mitigate against this is the use of proven practices. Suddenly Online: A National Survey of Undergraduates During the COVID-19 Pandemic by Digital Promise, Every Learner Everywhere, and Tyton Partners outlined the experiences of students during the pivot to remote learning in the spring, including those practices that made the most difference. The eight practices examined in the study were:

  • Assignments that asked student to be reflective and name what they’ve learned and still need to learn.
  • Breaking up class activities into shorter pieces.
  • Frequent low stakes assessments.
  • Opportunities for students to ask questions and participate in live discussions.
  • Using small “breakout groups” during a live class.
  • Faculty messages to individual students reflecting on their performance and making sure students were able to access course materials.
  • Using real world examples in the course content.
  • Group projects.

Not surprisingly, students who experienced a greater number of these practices were significantly more satisfied with their suddenly remote courses. “Net satisfaction (the proportion of students very or somewhat satisfied) for courses employing 0-2 of the recommended online instructional practices was 43 percent compared to 61 percent for courses using 3-5 of the practices, and 74 percent for courses using 6-8 of the practices.”

Unfortunately, many students experienced courses without these sorts of best practices. A spring 2020 Niche.com survey of over 23,000 college and graduate students showed that the majority of those surveyed found online classes less effective than face-to-face and were unlikely to consider online education in the future based on their current experiences. As digital learning professionals we understand the difference between remote classes and those deliberately designed for online delivery, but many of our students do not. But many of our students may still be experiencing courses that are not explicitly using these best practices.

And that’s a problem.

What does this mean for educational and societal equity?

Things get grimmer when you start looking at which students are foregoing fall postsecondary education plans. They are disproportionately poor or minoritized. An analysis of the Household Pulse Survey data by New America found:

  • 35 percent were from households without a college degree.
  • 35 percent were from households with an income level below $25,000.
  • 43 percent were from households that had used SNAP benefits during the previous week.
  • 34 percent were from households that had received unemployment during the previous week.

Racial disparities undoubtedly exist. The National Student Clearinghouse (NSC) recently released an analysis of its preliminary fall enrollment data. And although only 22 percent of schools had reported their enrollment data, the trends are unsurprising but troubling. As of September 10th, NSC reported that undergraduate enrollment was down 2.5 percent with community colleges, institutions that enroll a large number of historically at-risk students, suffering the largest enrollment drop—8.8 percent. Enrollment drops were present across racial and ethnic groups as the table below shows.

International students -11%
American Indian and Native Alaskan students -8%
Black students -6%
White students -6%
Latinx students -3.3%

We also know that race plays a role in students’ ability to access the technology necessary to be successful in their classes. Turning again to the research in Suddenly Online, we find that Latinx students experienced more technology challenges, including challenges around internet connectivity (23 percent), than white (12 percent) and Black students (17 percent). Similarly, students from households with annual income under $50,000 were also more likely to often or very often experience problems with interconnectivity (20 percent) opposed to students from households earning $100,000 or more (12 percent).

Pundits are already calling this the Lost Generation, and the educational and economic ramifications of non-enrollment may be catastrophic and push an educational system already struggling for equity over the edge.

“Pundits are already calling this the Lost Generation…”

Considering the existing racial discrepancies in attainment rates not only are these students decreasing their chances of graduation but the racial divide in college completion is likely to grow larger. And if our campuses grow whiter, the lack of diversity will impact all students.

What’s the role of digital learning?

For too many students this term, online learning is inaccessible. The pandemic hasn’t caused the digital divide but it has laid it bare. We know that students have struggled with a multitude of challenges related to digital learning—access to a computer, internet connectivity, a quiet place to study and work. Some of those challenges we can meet and some we cannot.

  • We can’t address the widespread lack of internet connectivity, but we can distribute mobile hot spots and create campus Wi-Fi parking lots.
  • We may not have the funds to provide every student a state-of-the-art laptop, but we can work with faculty and instructional designers to develop mobile first courses that are adapted to smartphone and tablet use.
  • We can’t change students’ housing, but we can create socially distanced spaces on our campuses where students can work, be it an empty classroom or an outdoor table and chair.
  • We can work with community organizations and local school districts to pool digital and physical resources.
  • We can proactively reach out to those students like Suriel and McConnell and work with them to return to college, in whatever form, in the spring.
  • And we can take this as time to reflect on what works and what doesn’t work in digital learning. We can study the impact of deliberate instructional design. We can determine the impact of hybrid/blended learning on both students and faculty. We can better understand the digital and physical supports that many students need to succeed. We can begin to dig into the rich data coming out of online and hybrid courses to better understand student learning.

We have already done tremendous work over the last six months. Hundreds of thousands of courses were put online. Tens of thousands of laptops, tablets, and mobile hot spots have been distributed to students. Faculty have taken an even more active role in proactively reaching out to students. Student services that once could only be accessed on campus have moved online. This is tremendous work, but it’s unlikely the spring term will be any different than the fall. And we can’t afford to have so many students stay out of our physical and digital classrooms. We have to understand why the Suriels and McConnells believe that online learning is a poor substitute for face-to-face and we have to address those concerns.

America can’t afford a lost generation.

What’s WCET’s response?

WCET’s team comes together every day to do our work because we believe in the power of education to improve lives. We’re committed to work that expands access to high-quality digital learning opportunities to all students, especially minoritized students and other students from historically underserved communities. As a team, WCET is committed to diversity and inclusion and stands with our community against racist actions, incendiary statements, and violence against people of color.

As a part of our commitment to equity we have focused the first seminar in our Annual Meeting Seminar Series on inclusiveness in higher education. You can still join us for: “Inclusiveness in Higher Education: From Notion to Action.” For years, the higher ed community has discussed how to create a culture of inclusiveness. How can we act on those ideas to achieve meaningful change? In addition to a number of speakers and the opportunity to work with your colleagues to create meaningful connections and actions, WCET will also be previewing research on equity practices in online education. Learn more and register.

Our commitment has also led us to review our identity to make sure that our focus and initiatives will truly support our members, the higher education community at large, and, most importantly, higher education students. To that end, we have evaluated and updated (and in some cases created for the first time) our mission and value statements. We will be sharing these statements with our members and on our website in the coming months.

Addressing equity in online education is everyone’s responsibility. WCET is proud to provide the space for those sometimes difficult conversations and amplify the good work and promising practices of our community. Together we can make a difference.


Categories
Practice

Why Continue to Teach Online? Interview Results from Experienced Online Instructors

To teach online… or not to teach online…

Well, that doesn’t seem to be the question today, during a time when social distancing is important for the safety of our students and ourselves. Online and hybrid course options seem to be the safest options to provide education. Many instructors have taught online for quite a few years, so the switch to remote and online learning this spring due to the COVID-19 pandemic wasn’t as stressful as it was for those who had never taught online. Today I’m thrilled to introduce Rebecca Thomas, a postdoctoral scholar with the Oregon State University Ecampus Research Unit, who joins us to discuss a recent study with faculty who have taught online for 10 years or more. The results highlighted the real passion many of these instructors have for teaching and their love of helping their students achieve their educational aspirations.

Thank you to Rebecca and the entire Ecampus Research team for sharing these results!

Enjoy the read and enjoy your day,

LIndsey Downs, WCET


While online education is often considered fairly new, some institutions have been offering online courses and programs for over a decade. Among these is Oregon State University Ecampus, where I currently work as a postdoctoral scholar. Since Oregon State has been offering online education for nearly 20 years, our research unit decided to conduct a qualitative study where we interviewed faculty from diverse disciplines who had been teaching online for 10 years or more. The interviews we conducted in 2018-19 asked a series of questions about instructors’ perspectives and experiences teaching online, as well as lessons learned over time. You can learn more about the study and read about other results from this study.

In our interviews, one question we asked these experienced online instructors was, “What has kept you teaching online?” We conducted qualitative analysis of their responses to this question. Considering that this blog post is being published during the time of COVID-19, it is important to note that some of the current forms of educating, such as emergency remote instruction, may differ from the kind of online learning that Oregon State Ecampus provides (e.g. Riggs, 2020). However, I believe that sharing this information can be used to support higher education professionals as we, the higher education field, move forward, both during and after the pandemic. More specifically, I hope that reading about these instructors’ motivations to keep teaching online may enlighten others as they tackle multiple forms of educating, using multiple modalities, such as remote, online, blended, or others, in the future.

icon of a key with the text from the key takeaway 1

Key Take-Away #1: Instructors Kept Teaching Online Because They Were Passionate About Teaching in General

As I was coding the instructors’ responses to, “What has kept you teaching online?,” and discussing coding and themes with my team, something that struck me was that many of the themes were not specific to online education. Instructors expressed that the following factors had kept them teaching online for 10 years or more:

Instructors expressed “intrinsic interest” in the content that they taught. The instructors in this study represented diverse backgrounds and disciplines. However, across fields of study, instructors expressed “interest” and “love” for both the courses they taught, as well as their fields as a whole. They enjoyed “constantly thinking” about their content area, updating their courses to “keep them fresh,” and “keeping their toe in” areas of interest.

woman in a hijab on a laptop
Photo by Anthony Shkraba from Pexels

Instructors showed passion for teaching and pedagogy. In addition to expressing interest in particular content areas, some instructors also expressed passion for teaching methods and pedagogy. For example, one said, “I really like teaching. I really like pedagogy. I really like understanding what works, how the brain works. I think that is just my passion in life.” This instructor was one of several who expressed motivation to continuously learn and apply teaching methods as they taught.

Instructors appreciated how teaching facilitated new ideas and viewpoints within their content areas. Instructors also described how teaching their online courses helped them think about their content areas in different ways. For example, one instructor said that teaching online kept them “up-to-date and engaging with other smart people.” Other instructors said that teaching online helped them connect theory and practice in their fields, improve their teaching skills across the board (both online and in person), and engage in their content area differently than they would doing other responsibilities, such as conducting research.

Instructors enjoyed seeing their students learn, grow, and succeed. Instructors were inspired by witnessing their online students learn concepts within their courses, as well as progress through online degree programs. As one instructor said, “we are helping these people to be empowered, to better themselves… to receive the privilege of a college education.” Another instructor said that seeing students grow throughout a term provided “so much reward.”

As the themes above illustrate, part of the reason why these instructors continued to teach online for over 10 years was because… they were passionate about teaching in general. During a time when instructors have been, and are being, asked to teach using modalities that they may not be familiar with, I think it is relevant to highlight that the above motivations could apply to in person, as well as online, or remote, education.

Key Take-Away #2: Instructors Kept Teaching Online Because Online Teaching Provided Different Benefits Than in Person Teaching

Another general take-away that I contemplated as we were analyzing instructors’ responses to, “What has kept you teaching online?” was that many of the instructors were highlighting benefits that generally do not apply to in person teaching. The following were specific benefits these instructors emphasized related to teaching online:

Instructors appreciated the flexibility teaching online allowed, in both their personal and professional schedules. For example, instructors highlighted that they could set their own work hours, and rearrange them depending on their other responsibilities. Additionally, several instructors traveled as part of their lifestyle, and appreciated that they could teach online as they were traveling. For example, one said, “I’m a recording artist myself so sometimes I’m touring and I’m in a new city. Doesn’t matter. I can still be working with everybody.” Another instructor mentioned that this flexibility made it easier to complete experiments and travel to professional conferences.

 Turned-on Macbook Pro on Brown Table
Photo by Daria Shevtsova from Pexels

Instructors enjoyed connecting with diverse groups of students in their online courses, many of whom differed in background, experience, and lifestyle from their campus students. Many instructors stated that their online students tended to be more diverse than their campus students, and more likely to be “non-traditional students,” students with full-time jobs, students living in rural areas, and “students who otherwise would not be able to attend classes, like single moms and older people with disabilities.” Instructors appreciated teaching a “variety of students,” as well as hearing from students who “brought their work into their classes,” and showed “this really deep connection to practice.”

Instructors enjoyed the challenge of teaching their content areas using an online format. Most of the instructors interviewed had started teaching face-to-face before they started teaching online, and one described online teaching as “a different beast than teaching in the classroom.” Several instructors enjoyed the challenges associated with teaching online, such as “the challenge to keep improving something,” challenges involved with teaching specific content online, as well as the broader challenge to reach students who could not be reached in face-to-face courses.

Some instructors preferred the teaching methods and pedagogy they could utilize online. Some instructors had taught concepts online in ways that they would not be able to in face-to-face environments. For example, one said, “I’m not sure that the results I’m getting now would be gettable in an in-class setting.” In addition to this, other instructors felt a “sense of ownership” in their online courses, and “proud” of the online teaching methods they had developed over the years.

This suggests that in addition to general passion for teaching, many of these instructors continued teaching online for over 10 years because they experienced benefits from doing so, both in their professional and personal lives. As higher education moves forward, educators may consider the benefits they may gain from teaching using multiple modalities, including online and remote instruction.

Key Take-Away #3: Instructors Kept Teaching Online Because They Wanted to Make An Impact

Lastly, a key theme that we saw from instructors’ responses to, “What has kept you teaching online?” was that instructors believed that teaching online made an impact on their students and society more broadly. Several instructors mentioned that they had found online pedagogy to be effective, as they had seen students learn and progress while taking online classes. When it came to servicing students, instructors expressed that they felt connected to a larger purpose, whether that included the mission of their institution, or the mission of providing individuals access to education and resources that they would not otherwise have. When talking about this, one instructor said, “To me, this is golden. This is one of the things that keeps me going for as long as I do. It’s so important for me that online teaching opens the doors where there used to be walls.”

Concluding Thoughts

Experienced online instructors identified several motivations for why they had kept teaching online for over 10 years. In general, instructors expressed passion for teaching whatever the modality, received benefits from teaching online that they could not receive teaching in other modalities, and believed in the impact of online higher education. As higher education moves forward, educators may be tasked with increased teaching using online, hybrid, remote, and other modalities. While this may present challenges, I think that one way to support instructors could be to encourage them to focus on their general motivations and interest in educating, as these can be applied to any form of teaching and learning. Teaching using multiple modalities may strengthen educators’ skillsets and perspectives, while increasing students’ access to education.

 

Rebecca Arlene Thomas, Ph.D., is currently a Postdoctoral Scholar with the Oregon State University Ecampus Research Unit. Her research focuses on online learning, educational innovation, aggressive behavior, and interpersonal relationships. She can be reached by email at rebecca.thomas@oregonstate.edu.

About the Oregon State University Ecampus Research Unit: The Oregon State University Ecampus Research Unit responds to and forecasts the needs and challenges of the online education field through conducting original research; fostering strategic collaborations; and creating evidence-based resources and tools that contribute to effective online teaching, learning and program administration. The OSU Ecampus Research Unit is part of Oregon State Ecampus, the university’s top-ranked online education provider. Learn more at ecampus.oregonstate.edu/research.

References

Riggs, S. (2020, April 15). Student-centered remote teaching: Lessons learned from online education. EDUCAUSE Review. https://er.educause.edu/blogs/2020/4/student-centered-remote-teaching-lessons-learned-from-online-education

Categories
Practice

WCET Coming Attractions for the Fall

In a world…in which unthinkable disasters plague colleges and universities…

It’s a long-standing joke that many action and disaster film movie trailers begin with a deep-voice providing the harbinger of doom with the introduction “in a world…”. Arising from the smokey flames come our story’s heroes. Hey, they look like instructional designers, higher ed administrators, and faculty! The recent photos and videos from the west coast fires would make a perfect backdrop for that deep-voiced, apocalyptic opening.

WCET is here to help you and this post gives you a sneak peek at what WCET is planning for you on the near horizon. In a world where you are always tackling the next problem, WCET is here to provide you with the hope and help you need to clear that smoke.

Recently Released

Before getting to the coming attractions, there are a couple activities that are new within the last week that you should know about…

Every Learner Everywhere’s Equity Equation

a young person uses a laptop. Text reads "be a part of the equity equation" with the every learner everywhere logo

Every Learner Everywhere is a Network of 14 organizations with the mission to advocate for equitable outcomes in U.S. higher education through advances in digital learning. Funded by grants, WICHE and WCET serve as the backbone/intermediary for their efforts.

The “Equity Equation” is a call for higher education to do better with Black, LatinX, and Indigenous students and how digital learning can be part of the solution. It begins with conversations with students that were held with Every Learner Director Jessica Williams. The web page leads you to equity tools and connections with equity experts.

New COVID-19 Focused “Policy Playbook”

cover for the policy playbook with title and author logos.

Earlier this summer, Every Learner Everywhere released a Faculty Playbook written by OLC and APLU to help faculty address the transition to digital formats.

As a companion piece, WCET was engaged by Every Learner Everywhere to create a new publication Pursuing Regulatory Compliance for Digital Instruction in Response to Covid-19: Policy Playbook.

As courses shift into digital formats (e.g., online, remote, blended, hyflex), there are different state or federal regulations and accrediting rules that come into play.

This Playbook is aimed at administrators to help them identify those policies, the possible impact on the institution, and resources in how to address keeping the institution in compliance.

New Report from WCET and Bay View Analytics on OER Initiatives

cover of OER report

The Impact of Open Educational Resources (OER) Initiatives on Faculty Selection of Classroom Materials, a new report co-written by WCET’s Director of Open Policy, Tanya Spilovoy, and based on a survey
from Bay View Analytics, looks at the increase in faculty choosing OER
over traditional textbooks.

The increase in adoption correlates in part with an increase in faculty awareness for OER initiatives.

Coming Attractions

Webcast: OER Challenges and Opportunities

With expert panelists Elaine Thornton, Will Cross, and Jennryn Wetzler and moderated by WCET’s Director of Open Policy, Tanya Spilovoy, we will explore a variety of topics related to Open Educational Resources for the Fall term, including:
• OER and distance education.
• Guidance on where to find quality OER materials.
• Inclusivity and diversity resources in OER.

Register today for “OER Challenges and Opportunities” on Thursday, September 24
2:00 PM EDT / 1:00 PM CDT / Noon MDT / 11:00 AM PDT & Arizona / 10:00 AM Alaska / 8:00 AM Hawaii

WCET Annual Meeting Goes Virtual

Not only is WCET going virtual this fall, but we are also trying out a “seminar” format that spreads the sessions out, is more engaging, and helps to avoid the dreaded Zoom fatigue. It is also less expensive for you to register and to include others from your institution!

The two seminar series dates and topics:

  • October 6 – 15, on Tuesday – Thursday of each week: Inclusiveness in Higher Education: From Notion to Action
  • November 2 – 12, on Monday, Tuesday, and Thursday of each week: The Value of Higher Education and What the Future of Education Could Be

Each seminar series includes:

  • Research-based panel perspectives with key takeaways.
  • Opportunities for participants to share stories, advice, and reflections through breakout sessions and networking venues.
  • Open discussions around challenges and lessons learned with sessions led by subject matter experts and WCET members.
  • Strategic work groups: focused collaborations on developing guides, checklists, etc., for tackling challenges.
  • Topic overview resources and guides.

Register and join us in October and November. Each seminar has separate registration allowing you to attend one or both. Watch for fun side activities, as well.

visual of the Annual meeting seminar series dates

WCET Member Survey

Oh boy! Another survey!

We know to keep it short and to the point. Your feedback and guidance really help us in setting our agenda for the coming months. We’re very interested in what services you like the best and what we can be doing to help you in the future. We will be sending this survey out in the next few weeks.

wcetMIX – Moving Beyond Just a Place for our WCETNews and WCET Discuss Lists

If you haven’t seen our feature film… I mean the WCET member only online community platform…, you’re in luck! Here’s your ticket!

wcetMIX is the place to discuss important topics and ideas and to share news, announcements, articles, and events. MIX provides the opportunity for member engagement, community building opportunities, and options for finding and using the archives of our WCETDiscuss and WCETNews email lists.

This spring, wcetMIX housed our virtual Policy Summit (which was moved online due to the pandemic) and is currently hosting a newcomer’s experience program for new state authorization coordinators. We also have questions daily in our DISCUSS community from other WCET members, here’s some recent topics:

WCET MIX circle logo with the word "wcet mix"
  • Proctoring policies and privacy concerns,
  • Licensure boards,
  • Lecture capture installations,
  • Sharing/exchange programs for online courses,
  • Tracking student outcomes by group,
  • And more!

Upcoming plans for MIX:

We have some fun happenings for MIX coming up this year, including an ambassadors program, unique activities that will take place through the platform like scavenger hunts, and new communities focused on specific segments of our membership such as up-and-coming higher education leaders.

If you want to learn more about using MIX, visit our FAQ page.

Updated Research Toolkit

Tanya Joosten and the National Research Center for Distance Education and Technological Advancement (DETA) created a great Research Toolkit (see the currently published version). Its purpose is to help researchers “gather data to better understand the key factors in distance education courses and programs that are impacting student success, in particular for minorities, first generation students, and students with disabilities.”

WCET teamed with DETA to update the Toolkit with resources pertinent for a COVID-19 world. Many thanks to Every Learner Everywhere for funding this update. The new, improved Toolkit will be released soon. We will keep you informed. 

An Update to the WCET Website

This is still very preliminary, but we are overdue for an update to our website. Watch for more as we seek your input and make improvements.

Sit Back, Turn off Your Cell Phones, and Get Ready for the Movie

popcorn in popcorn boxes

Now that we are through with the coming attractions, we hope that you have your popcorn and drinks and are ready for the action/adventure thriller that is higher education in 2020.

And if you need some inspiration, our friend Shakespeare provides the inspirational words that you need in Henry V. Time to go “once more unto the breach!”

 

Russ


Categories
Practice

Leading in a Time of Crisis

Over the last few weeks, we have shared tips for taking care of ourselves and our colleagues. This week I wanted to share advice from several higher education leaders about their experiences leading teams through this time of crisis.

The first post in this series focused on self-care for us as individuals. You can check out the great tips here. The second post encouraged development of resiliency for ourselves and our organization.

Thank you to those who participated in the interviews for taking the time to share your thoughts with us.

In a Time of Crisis


I reached out to these leaders to discuss their experiences leading, supporting, and motivating teams during this pandemic. I hope the advice below is helpful for us all as we continue to face challenges this fall and in the future.

Learning from the Pandemic

My first question focused on what the interviewees learned about leadership during the COVID-19 crisis. Many of them reflected that they learned more about the importance of communication, collaboration, decision making, and empathy.

From WCET’s executive director, Russ Poulin,

I think I’m still re-learning this lesson every day, but it is about communication. It’s easy to get caught up in the hubbub and forget to communicate. And even if you communicate, sometimes repetition is needed as the message goes out and the receiver is not ready to hear…or, more likely now, is distracted with other important things. I know these things, but still finding the need to remind myself of these realities every day.

The President of WICHE,  Demarée Michelau, shared that no one has a secret guide on how to lead during a pandemic, which I thought was a particularly good point.

While she said she’d learned so many lessons (and that a description of them would probably exceed our reader’s attention) she was able to select two to highlight:

First, leadership in a crisis for me has centered around collaboration – bringing people together to tackle the constant wave of challenges. It was clear from the beginning that this particular crisis was hitting everyone in monumental ways and that we needed to tackle it as a community. WICHE works with many different people in the higher education ecosystem, and while the specific issues they have been dealing with may differ, I have found that WICHE can help best by providing a forum for them to ask questions, share successes, commiserate, and learn from each other. Second, while it’s important to be decisive and clear, you also need to be deliberate and consistent.

Richard Nelson, President of Nicolet College, reminded me of where leaders should look to guide their decisions during a crisis: your institution’s values.

If people know that the values of your college always inform strategies and actions, then navigating uncharted territory isn’t so daunting. The cornerstone for decision-making is established.

Our number one value at Nicolet College is: “We believe in the worth and dignity of the individual, and we therefore commit to treating each person with kindness and respect.” The pandemic brought series of challenges to be addressed without benefit of prior experience or precedent, yet this value clearly told us that health and safety must be our primary consideration in weighing options and making choices.

Sally Johnstone, President of the National Center for Higher Education Management Systems (NCHEMS) and founding executive director of WCET, echoed these sentiments and told me that it is of the upmost importance to put the safety of staff ahead of all other considerations.

Finally, Kara Van Dam, Vice President and Dean of the School of Arts and Sciences at the University of Maryland Global Campus and current Chair of the WCET Steering Committee, told me that the pandemic has “really reinforced the importance of empathy. The complexity of what our team members are having to face – homeschooling their kids, spouses who are essential workers or who were laid off, family members getting sick and sadly in some cases dying – has reinforced the importance to put people and their humanity first.”

So, put people first. Bring them together. And do your best to make your messages clear and consistent.  

Supporting Your Team

These leaders had similar advice for how to support staff during a challenging time or crisis such as the COVID-19 pandemic. Kara Van Dam explained that it was essential to hold weekly check-ins with staff (especially early on). Richard Nelson commented that it was the leadership’s job to “provide the fuel and clear the runway” so their staff could focus on the important work – putting students first. As Sally Johnstone said that her focus was “guaranteeing they have the tools needed to do their jobs,” and specifically called out being patient with team members who were (or are still!) working from home with their children.

The interviewees were all so complimentary of their staff. It’s a testament to how hard our higher education community has worked over the last several months.  Demarée Michelau mentioned that her staff demonstrated resilience and commitment to our work, and Russ Poulin said he is focused on appreciating the challenges that staff are going through and the accomplishments they have despite those challenges.

On the topic of working remotely, all the interviewees remarked that we need to listen to each other and support each other. Leaders (whether on-site or remote) need to be consistent, connected, and caring. Many mentioned the need to use an “outcomes driven” management style, meaning attention is paid to completing projects and being flexible if staff need to work unique hours. Some suggested providing ergonomic equipment to help remote employees work better.

Team Motivation

I asked each leader for principles they use to motivate their teams, especially right now when focusing on single tasks can be difficult. Here are their answers:

  • Stand in the shoes of our students. Better yet, stand in the shoes of those who should be our students, but aren’t. They’re the first in their families to attend college. If they still have jobs, they’re underemployed, working one or more part-time jobs in retail or hospitality. They’ve lost childcare (if they ever had it), are primary caregivers for elders, and are doing both at home. Pre-pandemic, they managed to get by paycheck to paycheck, but basic expenses now consume every dollar before the month is out; some bills go unpaid. We are the doorway to a better life in our region. Let’s kick it open wide.
  • How do we act when the pressure is on?
    • Close our eyes and hope for the best?
    • Long for the good old days and complain about “kids today”?
    • Find someone or something to blame? 

The answer is none of the above. Instead, we liberate our minds, test our ingenuity, and have some fun. When the old ways start to fail, the time is ripe for innovation and for strong organizations to shine. And just for good measure, we banish phrases like “We’ve always done it this way,” “We tried that once and it didn’t work,” or “They’ll never let us do that,” from our lexicon. They’re toxic to creativity and innovation.

  • Take extra good care of yourselves. You’re doing great work under unfamiliar and often trying circumstances. Even though leisure, entertainment and travel options are limited, take your time off. All of it. Unplug and decompress. Even superheroes need some down time.

– Richard Nelson

  • Reach out and stay connected. 
  • Treat each person as a unique individual. Some of your team are fine, and others may need short deadlines to keep them motivated.

– Sally Johnstone

 
  • Prioritize what is truly important. Don’t try to do everything you planned to do before this hit.
  •  Look for silver linings. Cherish the additional time with family.
  •  Stay informed, but don’t fall into the vortex (“doomscrolling” is the new phrase, I believe).
    When you need to step away, do. Read a book, take a walk, do a puzzle, connect with friends and family (even if over Zoom).

– Kara Van Dam

  • I’m mindful every day that I have to lead by example. I set the tone for the organization, so I need to be hopeful, resilient, and patient.
    • I need to be hopeful that we will find our way through this, and that we, as higher education, will use this as an opportunity to address equity gaps, examine quality, and tackle affordability.
    •  I need to be resilient because at our core, that is who we are in the West. Higher education is the key to a successful recovery, and we need to start planning for it and engaging in it so that we’re better on the other side than we were before.
    • Finally, we need to be patient with one another. Someone’s cat might walk across a videoconference or someone might have an off day, but giving our colleagues the space they need to recharge and get back to the work at hand is critical for us all to be successful.
  • Some days, though, leadership and motivation mean just being willing to be personal and show that things are not perfect. I have children engaged in remote learning in elementary and middle school so I might be a little preoccupied during a meeting. My dog has had more haircuts during the pandemic than me, and it’s really starting to show, but that is the reality of COVID-19. No one has that secret instruction guide on how to successfully lead an organization during a pandemic, but being authentic is likely one of the steps.

– Demarée Michelau

  • Understanding. For our staff, they are doing their best, but sometimes they need help. It’s okay to ask for help.
  • No surprises. If you need help because something unexpected happens, let us know ahead of time, if possible.
  • Recognition and celebration. We started the “Gnorman” award, which is a traveling gnome who goes to someone who has done outstanding work. Each recipient shares Gnorman’s adventures over about a month, that are highlighted (with pictures) in our Travels-with-Gnorman Slack channel.

– Russ Poulin

Helping Others Face Challenges

What do we, as employees, need from leaders during not-so-great times? Here’s the advice I received from our interviewees:

  • Understanding. They need someone to listen.
  • Decisiveness.
  • To be honest and forthright about the challenges the organization is facing, even if it is difficult to hear.
  • It’s difficult to overestimate the value of honest and frequent communication from campus leaders.
  • Clarity. Leaders need to interpret and share what they see. People want to know what’s in store for their college, for their work, and for them. Clarity, of course, is in highest demand when it’s hardest to come by, as it is today.
  • People want leaders to demonstrate and inspire confidence.
  • The demonstration of empathy and support.
  • Decisive decisions.
  • They need to know they are in a safe place to share their challenges and get the support they need.

In Summary

Just like there isn’t a secret instruction book for our leaders right now, there definitely isn’t a magic spell that will turn our days “back to normal.” No matter what your individual circumstances are, dealing with a global pandemic, isolation, extra or different responsibilities, or even being ill or having someone close to you be ill – it’s no wonder we all need additional support and help right now.

I’m so thankful for the support, understanding, and flexibility from our leaders during this time. To say it’s been challenging seems like an understatement. I feel lucky to work for an organization that tries every day to make sure its staff is doing okay on a personal level while also supporting us in accomplishing our professional goals.

I hope this series on care in a time of crisis has been beneficial for you. I know we are adding one more thing to your plate – we advise you to take care of yourself and others and how I wish we could stretch time or change circumstances to actually make that possible for you. My hope is that we have left you with some ideas to help you and your teams meet today’s challenges, and if you have a bit of time left tonight, I hope you are able to take a few moments for yourself. And, to take my own advice, I’m going to go do just that.

Categories
Practice

Surprise! Newly Released Final Regulations

On April 1st, the Department of Education released the final set of proposed regulations stemming from the 2019 Negotiated Rulemaking process (April Fools!). Back in April, WCET published three blog posts outlining the proposed regulations on April 3rd, April 6th, and April 13th. I know that seems like a lifetime ago but many of us have been anxiously awaiting the release of the final regulations. Well, the Department finally decided to release those regulations late Monday, August 24th.

SURPRISE!

How and Why We Got Here

man looking at a laptop in surprise

In 2018 the U.S. Department of Education solicited public comments on the scope of a negotiated rulemaking process that might address distance education regulations, including state authorization and regular and substantive interaction. As a result of the comments it received, the Department announced it would engage in an unprecedentedly large negotiated rulemaking process in early 2019 that would include a wide variety of regulations including accreditation, distance education, state authorization, religious institutions, licensure notifications, and several other areas. In order to get this work done, the Department appointed three subcommittees that would make recommendations to the main committee of negotiators.

Given the vast scope and complexities of the proposed regulations, most of us assumed that it would be impossible for the negotiators to reach unanimous consensus. Without consensus, the Department would be able to release its own version of the regulations. However, with only minutes to spare, the negotiators reached consensus, thus requiring the Department to release the agreed upon language for public comment. Since consensus was reached on April 3, 2019, the Department released for public comment (and eventual implementation) three buckets of regulations—state authorization, accreditation, and professional licensure; TEACH grants and faith-based institutions; and yesterday’s distance education and direct assessment regulations.

If you’ve followed this saga for very long, you know that one of the key regulatory challenges for our field has been around the definition of distance education and, specifically, regular and substantive interaction. In the documentation associated with the final regulations, the Department provided the following justifications for the final regulations (page numbers refer to the draft final regulations):

  1. Removal of barriers for creating and implementing “new and innovative ways of providing education to students, and also provid[ing] sufficient flexibility to ensure that future innovations we cannot yet anticipate have an opportunity to move forward” (319-20).
  2. Protection of students and taxpayers from the risk of innovation by “delegating various oversight functions to the bodies best suited to conduct that oversight—States and accreditors” (320).

This final group of regulations is slated to go into effect on July 1, 2021, although, much like we saw with earlier sets of regulations, institutions may choose to implement the final regulations early if they wish to do so. What follows are the highlights of the regulations as they pertain to academic engagement, clock and credit hour, correspondence education, distance education, week of instruction, and direct assessment. This last set of regulations also includes changes to satisfactory academic progress and the return of Title IV financial aid which we won’t go into detail. For more information on those regulations, follow the good work being done by the National Association of Student Financial Aid Administrators (NASFAA).

Defining Distance Education, 34 CFR 600.2

Perhaps the most anticipated set of regulations are the re-definitions of correspondence and distance education.

The final definition of distance education in 600.2 reads as follows:

Education that uses one or more of the technologies listed in paragraphs (1)(i) through (1)(iv) of this definition to deliver instruction to students who are separated from the instructor or instructors, and to support regular and substantive interaction between the students and the instructor or instructors, either synchronously or asynchronously.

  1. The technologies that may be used to offer distance education include —
    1. The internet;
    2. One-way and two-way transmissions through open broadcast, closed circuit, cable, microwave, broadband lines, fiber optics, satellite, or wireless communications devices;
    3. Audio conferencing; or
    4. Other media used in a course in conjunction with any of the technologies listed in paragraphs (1)(i) through (1)(iii) of this definition.
  2. For purposes of this definition, an instructor is an individual responsible for delivering course content and who meets the qualifications for instruction established by the institution’s accrediting agency.
  3. For purposes of this definition, substantive interaction is engaging students in teaching, learning, and assessment, consistent with the content under discussion, and also includes at least two of the following—
    1. Providing direct instruction;
    2. Assessing or providing feedback on a student’s coursework;
    3. Providing information or responding to questions about the content of a course or competency;  
    4. Facilitating a group discussion regarding the content of a course or competency; or,
    5. Other instructional activities approved by the institution’s or program’s accrediting agency.
  4. An institution ensures regular interaction between a student and an instructor or instructors by, prior to the student’s completion of a course or competency—
    1. Providing the opportunity for substantive interactions with the student on a predictable and scheduled basis commensurate with the length of time and the amount of content in the course or competency; and
    2. Monitoring the student’s academic engagement and success and ensuring that an instructor is responsible for promptly and proactively engaging in substantive interaction with the student when needed, on the basis of such monitoring, or upon request by the student.

WCET’s Suggestion Regarding “And” vs. “Or” in the “Regular” Section

a woman on a laptop
Photo by JESSICA TICOZZELLI on Pexels.com

For those of you who remember our original posts back in April you may notice that the final distance education definition is largely unchanged from the proposed language posted in April. WCET largely supported this revised distance education definition although we had hoped the Department would revert back to the subcommittee’s initial language that required institutions to either provide the opportunity for substantive interactions on a predictable and regular basis or monitor the student’s academic engagement and success. Although others made the same suggestion, the Department opted to pass on that request.

Changing “Regular” to “Scheduled” in Defining “Regular”

The Department did make a minor but significant tweak to the definition of “regular.” The originally proposed language defined “regular” as “interactions with students on a predictable and regular basis.” WCET and several others asked the Department to clarify this language by replacing “predictable and regular” with “predictable and scheduled” – a clearer definition that doesn’t leave elements of the original definition open to interpretation (90). Additionally, in its explanation of this change, the Department emphasizes that the focus is on offering scheduled interactions regardless of whether or not students avail themselves of those opportunities (101).

Requested Guidance on the Applying the “Substantive” Requirements

WCET had also requested that the Department provide guidance on whether or not substantive interaction was to be determined at the instructor or the course level. The answer is more than a matter of semantics. If the regulations are applied at the instructor level and not the course/competency level it could effectively exclude some of the instructional aspects of unbundled faculty models. (Instructors who serve as assessment experts could be excluded from the definition if the Department means to define this at the instructor level.)

The Department obliged by clarifying that substantive interactions take place at the course or competency level and not at the instructor level (95). Additionally, WCET sought clarification as to whether or not substantive activities have to be initiated by the instructor or can they be initiated by students. The Department obliged by specifying that substantive activities must be initiated by instructors (103).

Five Critical Factors in Differentiating “Correspondence” and “Distance” Education

The Department also clearly articulates for the first time five critical factors that differentiate correspondence and distance education (105-106). These factors are:

  1. Distance education should be delivered through an “appropriate” form of online media.
  2. Distance education must use instructors that meet accreditor requirements for instruction in the subject matter.
  3. There should be at least two forms of substantive interaction.
  4. There must be “scheduled and predictable” opportunities for instructor/student interaction.
  5. Instructors must be responsive to students’ requests for support.

Clock and Credit Hours, 34 CFR 600.2

Also of interest to the distance education community were changes to the definitions of clock hour and credit hour.

Asynchronous Was Added as an Option for Clock Hour Instruction

In the case of the clock hour, the definition was changed to include the possibility of asynchronous distance instruction—a significant change to the consensus language that required that distance education clock hour instruction be synchronous. In justifying this change, the Department stated:

Our position is that the requirement for supervision of a clock hour in an asynchronous learning environment is met when the institution is capable of documenting the specific form of academic engagement associated with the activity… and the institution has technological resources and policies and procedures that are sufficient to monitor and document the time each student spends performing that activity. If either of these conditions are not met, an institution would not be permitted to include time spent on an online activity toward completion of a clock hour for purposes of the title IV, HEA programs (61).

Defining the Credit Hour and the Possible Impact on Lab and Other Courses

Readers may also remember that the Department proposed, and ultimately adopted, the following change to the credit hour definition:

Credit hour: Except as provided in 34 CFR 668.8(k) and (i), a credit hour is an amount of student worked defined by an institutions, as approved by the institution’s accrediting agency or State approval agency, that is consistent with commonly accepted practice in postsecondary education and that:

  1. Reasonably approximates not less than—
    1. One hour of classroom or direct faculty instruction and a minimum of two hours of out-of-class student work each week for approximately fifteen weeks for one semester or trimester hour of credit, or the equivalent amount of work over a different period of time; or
    2. At least an equivalent amount of work as required in paragraph (1)(i) of this definition for other academic activities as established by the institution, including laboratory work, internships, practica, studio work, and other academic work leading to the award of credit hours; and
    3. Permits an institution, in determining the amount of work associated with a credit hour, to take into account a variety of delivery methods, measurements of student work, academic calendars, disciplines, and degree levels.

Significantly, the Department suggested that the traditional calculus of determining a credit hour may not work for every incident of learning. By including paragraph two, the new definition allows institutions to take into consideration a number of factors beyond the traditional one hour of class and two hours of out of class work. This could, in effect, allow institutions to assign a larger number of credit hours to courses that they can show require more student work. In its rationale for the proposed change, the Department specifically calls out laboratory courses as examples of learning experiences that often carry the same number of credit hours as non-laboratory courses but usually require a greater number of hours of student work.

Academic Year and Week of Instructional Time

Although the Department did not make any changes to the proposed definitions of academic year and week of instructional time, it’s worth calling attention to the proposed, and ultimately adopted, paragraph (ii) (A) and (B) (366).

Academic Year: ….

  • A week of instructional time is any week in which—
    1. At least one day of regularly scheduled instruction or examinations occurs, or, after the last scheduled day of classes for a term or payment period, at least one day of study for final examinations occurs; or
      • (A) In a program offered using asynchronous coursework through distance education or correspondence courses, the institution makes available the instructional materials, other resources, and instructor support necessary for academic engagement and completion of course objectives; and
      • (B) In a program using asynchronous coursework through distance education, the institution expects enrolled students to perform educational activities demonstrating academic engagement during the week.
a calendar in a paper planner

For the first time, the Department recognizes that instructional time will look and operate very differently for asynchronous instruction than synchronous face-to-face instruction. This significantly impacts most forms of distance education and the new definition removes the assumption that asynchronous distance education courses must operate as default synchronous face-to-face courses by scheduling at least one day of instruction each week.

Direct Assessment, Competency-based Education, and Subscription-based Programs

The final regulations in 34 CFR 600.10 continue to require institutions to obtain the Department’s approval for their first direct assessment program but will not require Departmental approval for subsequent direct assessment programs at the same level. The Department will, however, require institutions to obtain approval for the first direct assessment offering at any additional level. For example, an institution will be required to gain the Department’s approval for a Bachelor of Science in Nursing if that program is the institution’s first direct assessment program. The institution could add other baccalaureate level direct assessment programs without seeking the Department’s approval. However, if the institution wishes to add a Master of Science in Nursing, it will be required to seek the Department’s approval. Subsequent master’s level direct assessment programs will not require Departmental approval; however, the institution’s first doctoral direct assessment program will require Departmental approval.

The final regulations in 34 CFR 600.20 also require the Secretary to “take prompt action” in response to any initial eligibility application or reapplication. The current regulations do not include a Departmental timeline for responding to institutional eligibility requests.

The final regulations in 34 CFR 600.21 bring institutional reporting requirements into alignment with the above changes by requiring institutions to report to the Department two new types of changes: (a) second or subsequent direct assessment programs or (b) the establishment of written arrangements for an ineligible institution to provide more than 25 percent of a program under 668.5(c). Notifications must be made no later than ten days after the change occurs.

Perhaps one of the biggest changes to the April rules is a change made to the definition of subscription-based program. In the April definition, subscription-based program was defined as:

 A standard or nonstandard-term direct assessment program in which the institution charges a student for each term on a subscription basis with the expectation that the student completes a specified number of credit hours during that term. Coursework in a subscription-based program is not required to begin or end within a specific timeframe in each term. Students in subscription-based programs must complete a cumulative number of credit hours (or the equivalent) during or following the end of teach term before receiving subsequent disbursement of title IV, HEA program funds. An institution establishes an enrollment status (for example, full-time or half-time) that will apply to a student throughout the student’s enrollment in the program, except that a student may change his or her enrollment status no more often than once per academic year.

However, after several comments that reminded the Department that there are currently non-direct assessment competency-based education programs that are subscription-based that would not be allowed under the proposed definition, the Department opted to remove the term “direct assessment” in the definition’s first sentence, thus allowing for non-direct assessment subscription-based programs (156).

Conclusions

There are a number of other small tweaks to the April language, but these are the most important distance education and educational technology related regulations. Much like last year’s regulations related to program licensure notifications, institutions have the option of immediately implementing these regulations.

Barring immediate implementation, the regulations will go into effect on July 1, 2021, assuming that a new Department of Education does not delay implementation much like what happened with the last administrations gainful employment regulations. (But that’s a blog post for another day.) And with that, the long (and sometimes painful) process of negotiated rulemaking that began in the fall of 2018 final comes to a close almost two years later.

Watch for more updates from us as we perform further reviews and analyses.