Tag: Complaint Process

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Federal Student Complaint Requirements – Is Your Institution in Compliance Today?

Published by: WCET | 8/15/2017

Does your institution have a well designed, easily understood, and compliant complaint process? Today we welcome Cheryl Dowd, Director of the State Authorization Network, and Jennifer L. Parks, Director, Midwestern State Authorization Reciprocity Agreement (M-SARA), to review the federal student […]

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Update on the Five Types of State Authorization Regulations

Published by: WCET | 6/28/2015

Hello from Washington, DC and the NACUA (National Association of College and University Attorneys) Annual Conference. As part of my role on a state authorization panel, I was asked to give an overview of the Department of Education’s state authorization […]

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State Authorization – Changes Proposed to Regulatory Language at April Meeting

Published by: WCET | 4/27/2014

NOTE:  Since publishing this blog post, the Department released an updated document that includes proposed wording resulting from discussion at the April meeting. — Russ Members of the U.S. Department of Education’s Negotiated Rulemaking Committee proposed many options for the […]

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SHEEO State Authorization Survey: Updates and Trends

Published by: WCET | 10/12/2012

Thank you to our guest bloggers Marianne Boeke of NCHEMS and Sharmila Basu Mann of SHEEO.  Both of their organizations share the same building as WCET, and we have enjoyed working together with them on the state authorization issue.  With […]

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Further Clarification about Federal Complaint Process Requirement

Published by: WCET | 8/10/2011

We have received a lot of questions about the complaint process portion of the federal student complaint process regulation since Russ’s July 19 blog Federal Student Complaint Regulation- Clarifying Misconceptions. My sense is that some are panicking at the thought […]

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Federal Student Complaint Regulation – Clarifying Misconceptions

Published by: WCET | 7/19/2011

In the hubbub over the ‘state authorization’ issue for distance education, we have not paid as much attention to another part of the regulations released last October.  Each institution must notify all current and prospective students of third-party complaint processes.  […]

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